The History of the Automated Side Loader – How One Small City Changed The Industry Forever


The modern refuse truck operator has it pretty easy today compared to his peers of yesteryear. Gone are the days of the “Vic Tanney” bodies and the driver lugging around 55 gallon drums on their backs. For haulers and drivers who collected trash for the majority of their lives, they were lucky if they could continue to stand up straight by the time they were 50 and their bodies weren’t completely broken. In 1968, the Bureau of Labor Statistics found that the injury rate among refuse collectors was higher than the rate for coal miners, police officer, firefighter or loggers. A report put out between 1969 to 1971 showed that nationally there were 98.8 disabling accidents per million man hours worked in refuse collection. Those numbers are staggering when compared with the next closest industry, police departments, which had 48.15 accidents per million man hours. A fact not surprising considering the nature of the job. Workers were required to jump on and off the truck continually, handle hundreds of containers, many of which were overweight and easy to drop.

An average worker could lift up to 6 tons a day and walk up to 11 miles in all type of weather, which led to multiple injuries and massive insurance claims to the hauler (if they offered insurance) and time away from work. This is why, even today, refuse collection is listed in the Top 10 most dangerous jobs in America. Why do you think so many of the articles in this publication and those like it are filled with safety related items? It’s a major concern and issue even with the advanced technology modern refuse trucks are built upon.

Now there has always been a drive in the industry from the truck manufacturers to deliver the highest compaction body to maximize on-route time over the competition yet they all required one key ingredient before the early 1980s: manual loading. Commercial collection already saw vast improvements in safety, productivity and cleanliness with the introduction of the Front End Loaders (the industry’s first automated truck) in the 1950s. Unfortunately, residential drivers wouldn’t start seeing some relief for another few decades. Let’s explore this history more in-depth.

Automated Side Loader

The City that Birthed a Revolution

Scottsdale, Arizona, a town northeast of Phoenix, incorporated in 1954 with a population of 2,032. After having a major annexation in 1961 that more than doubled its population, the city took over refuse collection from private contractors in March 1964. From 1960 to 1970, the city population increased from 10,026 to 67,823. The new Refuse Division was put under the direction of Marc Stragier, the director of Public Works. Looking at all the available systems at the time, Scottsdale chose to use the recently developed “Refuse Train” system used in many parts of the country. Even though the Train method was an improvement over the use of rear loaders, it still carried all the negative attributes of manual collection. Scottsdale also experienced a high personnel turnover rate due to the 110+ degree working conditions during summer months.

In 1965, the City Manager, Assistant City manager and three Department Heads formed a brainstorming club apart from the city to develop and promote new ideas. They called themselves Government Innovators and among some of the ideas to emerge was the concept of mechanized refuse collection. After searching for a body manufacturer to partner and develop the idea with, Marc found George Morrison, owner of Western Body and Hoist in Los Angeles. After some convincing and motivation, the creative juices in George’s head started to flow and a few months later, George and his lead engineer Otto Ganter met with Marc to show him a concept idea called the “Barrel Snatcher” based off their Wesco-Jet Front Loader platform.

Taking the idea and drawing to Bill Donaldson, Scottsdale City Manager for final approval, the City applied for a Federal grant to develop a mechanized residential refuse collection system. After the initial application was sent back, the Department of Health, Education and Welfare sent a representative down to help edit and draft a second application. The new application proposed a two-phase demonstration: Phase 1—to determine if the concept was practical using city provided containers and if successful; Phase 2—build the sophisticated Barrel Snatcher truck to prove mechanized collection was economical and cost effective. The second draft was approved and awarded in February 1969 with the grant period lasting from March 1969 to June 1972.

Automated Side Loader

Phase 1: Godzilla

Now faced with building a proof of concept truck, it was decided to use a 1964 International Lodal Front Loader not in active service as the test bed. Marc designed the mechanical grabber assembly to attach to the front of the arms and after $2,000 in repairs were made to the truck to make it useable, construction and modifications began. The mechanic in charge of creating the grabber assembly, Chuck Kalinowski, remembers constructing the mechanism, “I didn’t know that Marc was in the shop one day and I was working on the slide, trying to figure out what he wanted there for the arm to grab the container. So I tried two or three different things, you know, just things we had around the place here. I said ‘Aw, for crying out loud, they want you to build something but they won’t give you the material, they want you to build a darned monster… a Godzilla!’ Marc was standing right behind me and from that time on, that’s what it was called.”

After some trial and error, Godzilla was finally ready to go on route in August 1969. The first container it picked up slipped through the grabber and fell into the hopper. Next, the brakes locked up and truck couldn’t be moved. After modifications and repairs, the truck operated for the next six months proving the concept of mechanized collection was sound.

An often overlooked aspect of creating and later adopting a mechanized collection system is the container cost associated with it. For the city, to order a “set” of containers and collection trucks ran about $40,000 (pre-additional modification) for equipment and about $120,000 the containers in 1970 dollars. Scottsdale had many alley routes and after a survey, they decided to use container sizes of 80, 160 and 300 gallons for collection service. The size of the container the customer received was determined by the number of days picked up, either once or twice, and the number of houses per container: one, two or four. It broke down to each household receiving at least 160 gallons of refuse capacity per week. County Plastics was initially awarded the contract for 350 containers in each of the three sizes. After the Phase 1 trials were complete, it was determined that the 80 and 300 gallon containers were the most effective. 300 gallons were used on alley streets while the 80-gallon shined the best for street-side collection. Godzilla and later Son of Godzilla was the most successful in the alleys with the 300 gallon, but too slow and bulky for the 80 gallon service.

Automated Side Loader

Phase 2: Son of Godzilla

Western Body and Hoist’s Barrel Snatcher was a modified version of their Wesco-Jet Front Loader. The Wesco Jet was a 35yd full pack body that evenly distributed the weight over two axles with four super single tires and a specialized cab designed and engineered jointly by Reo Motors and Western. Complete with an Allison automatic transmission and a narrow, air conditioned telephone booth cab, the Barrel Snatcher weighed in empty at 22,500 lbs. and had a GVWR of 36,500 on the two axles. With three years of engineering going into its design, the Barrel Snatcher featured an 8-foot boom, which could extend out to 12 feet to grab the 300 gallon containers. Cycle time from pick up to set down was only 20 seconds.

Modifications and improvements were required after the first unit went online in October 1970. A joystick was added later to help improve operator control as the boom had a tendency to knock down fences in the alleys due to the uncontrollability of the rotary motor that swung it. The frame at the base of the boom was beefed up due to frequent cracking due to weight, in addition to a heavier duty rotary motor that swung the heavy boom. The extension cylinder was moved to the outside of the boom to reduce the six hour repair time needed to get at it when it was mounted inside. The city sent these lists of improvements to Western to be implemented on the second truck they ordered.

Due to the national popularity of the Phase 1 Godzilla truck, the Barrel Snatcher was affectionately called the “Son of Godzilla”, which only served to fuel local and national interest in what Scottsdale was trying to do. The city invested a lot of time and effort to sell the new concept to the public and they constantly fielded requests from foreign dignitaries, state and city governments to come and personally view the trucks in action and on route.

During the construction of the second Barrel Snatcher, George Morrison’s partner and co-owner was killed in an accident. In order to provide and take care of his partner’s widow, George decided to sell the company to Maxon Industries in December 1970. After study, Maxon expressed no desire to continue development, sales or orders for Barrel Snatcher concept with the City, although they did agree to honor the original contract for two additional trucks. The City received many postponements and delay’s from Maxon and finally threatened to sue for breach of contract. None of the improvements recommended by the city were implemented in the second truck when it was delivered in May 1971. The mechanics were well versed in the necessary improvements and changes needed to be made and when the second truck started going on route, the original Godzilla that was built to last six months of the concept phase was finally retired after two years on route.

Automated Side Loader

The Concept Fully Realized

After Phase 2 was complete and the third and final Barrel Snatcher was delivered from Maxon in 1973 (two years after it had been ordered), the city continued to improve upon the arm design and even modified three city owned Wesco-Jet Front Loaders to Barrel Snatcher configuration in-house to expand their growing mechanized routes. However, they realized a more permanent solution was needed when it came time to start replacing their aging fleet. Marc Straiger continued to work on designs for an improved automated arm that could be fit to different side load bodies and was not specific to the now discontinued Maxon Wesco-Jet. He designed a prototype to be tested on one of the city’s experimental truck beds and it later came to be known as the “Rapid Rail” arm. It consisted of a grabber assembly with rollers on the rear which allowed it to slide up and down the rail that curved at the top to invert and empty the container.

The city eventually ended up abandoning the project, yet a few companies had taken the idea for Marc’s “Rapid Rail” and developed it into an effective system by 1978. Government Innovators (now a fully realized company), Arizona Special Projects and Ebeling Manufacturing Corp (EMCO) all offered a version of this arm to the public. EMCO was the first company to offer market ready automated packages with their arm design based on Straiger’s “Rapid Rail” for commercial side load dumpsters. However, their arm could be easily modified with “Rapid Rail” grippers for cart collection. Maxon, who had no interest in pursuing further Barrel Snatcher product development with the city after their purchase of Western, finally saw the future in automation and offered their integrated Eagle cab and body truck with an arm copy of the Rapid Rail by 1980.

When it came time for the city to start replacing their worn out fleet of Barrel Snatchers in 1978, they turned to International Harvester chassis with Norcal Waste Equipment 24yd bodies fitted with a modified EMCO lift arm. Each truck cost the city $58,000, which was a bargain compared to the last Barrel Snatcher that cost a low estimate of $63,230. What many people don’t know is that Norcal in Oakland, CA was started after the sale of Western by Otto Ganter, the lead engineer and designer of the Barrel Snatcher.

The Numbers Don’t Lie

In 1980, the city did a comparison to see if the mechanized trucks lived up to their original idea and potential. The numbers were quite staggering and especially in an unforgiving climate like Southern Arizona, well worth the effort and money spent. According to the records and findings from the city: in 1968, 34 men were employed to collect 17,800 homes twice a week. By 1980, 13 residential routes were needed to collect 24,000 homes twice weekly with 13 drivers. The city estimated that if the train method was still being used in 1980, 18 pickup trucks, 72 trailers, seven front loaders and more than 60 men would be required. The injury rate was also reduced from 36 preventable injuries a year average using the train system to only 1 in 1980.

Production rates also increased per man. In 1968, the average was 95 tons per man compared to 212 tons by 1980. They also showed a drastic reduction in employee turnover from 91 percent in 1986 to one employee who left and transferred to another department within the city. While some of the costs of running more advanced trucks were passed on to the residents in terms of monthly collection cost, the state of their streets, alleys and roadways was greatly improved over manual collection, which often left trash and debris in its wake. Their aggressive advertisement and citizen buyoff of the program went a long way to mitigate the town’s outcry over the increase in cost.

Slow to Catch On

Throughout the 1980s, body manufacturers continued to develop and improve the automated arm. For the average hauler, however, it was a gigantic investment in new fleets and carts—one that they were hesitant to make. Municipalities were some of the early adopters to automation due to the fact that they could justify the initial investment by projecting the savings over long term. Automated technology didn’t really take hold nationwide until the 1990s when the technology and arms were more proven and reliable. Even today, the arm design on an ASL is the most competitive feature builders continue to refine and market. Some builders have multiple arm or gripper designs available for customers to choose from, each with their own unique use and application. Also, many haulers tend to stick to one design because it’s a system they adopted early on and know and trust. I can say with absolute confidence that there is no “best arm and gripper” on the market. Each has their strengths in different conditions (alley, confined space, parked cars) and some perform better than others. The Automated Side Loader is still the new kid on the block compared to the rest of the refuse truck styles and there hasn’t been an “industry” standard design established yet. But next time you see one on the road or hop in one to run your route, think about the blood, sweat and cursing a special group of men invested to make your lives a little bit easier and a whole lot safer.

Zachary Geroux is a videographer, photographer, historian and owner of Refuse Truck Photography, which focuses on media and marketing for the Waste Industry. He lives in Western Washington with his wife and newborn son who will soon fall in love with garbage trucks. Currently, he works full time for the Air Force and is focused on growing his business. He has been driving garbage trucks off and on for the past 10 years and considers it the best job he’s ever had. He can be reached at (541) 301-1507, via e-mail at Zachary@refusetruckphotography.com or visit www.refusetruckphotography.com.

*Special thanks to the City of Scottsdale for sending me years and years ago their self-published booklet “Revolutionizing an Industry.” Without this amazing documentation of strife and effort to create and field this system, this article and the knowledge contained within might have been lost forever to the coming generations.

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Reimagining Phoenix: A Citywide Campaign to Turn Trash Into Resources


Imagine a future where there is no such thing as trash — there are only resources. Where residents of a large metropolitan region routinely reduce, reuse, recycle and reconsider their consumption patterns by imagining the opportunities that come from making wiser choices. Achieving that ambition may be a long way off, but if the City of Phoenix has anything to do with it, that future begins now — with a multi-pronged citywide strategy based on forming unique private-public partnerships and cross-sector collaboration.

An Agency called the Citizen Group began working with the City of Phoenix to develop the communications framework for the campaign now branded as “Reimagine Phoenix” roughly two years ago. It started shortly after Mayor Greg Stanton announced his commitment to making sustainability a cornerstone of his tenure by throwing down a “40×20” goal — to educate, inspire, and engage residents in the region to increase their waste diversion to 40 percent (up from the current 18 percent) by the year 2020.

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Why this, and why now? With a population of four million people, the Phoenix-Mesa-Glendale area is the 10th-fastest-growing metropolitan area in the US, adding approximately 150 new residents every day. As such, the quality of life most of us take for granted is at risk if local residents don’t begin to adopt ways to lessen their shared impact — especially in a region seeing its own set of amplified environmental challenges such as rising temperatures and decreasing water supply.

Under the direction of John Trujillo, the City’s Assistant Public Works Director, the Phoenix Public Works Department created a comprehensive Waste Diversion Action Plan. “In order for the plan to be successful,” says Trujillo, “we have to both identify and execute near-term opportunities for waste diversion and aversion that will lead to a reduction in waste sent to landfills, while saving money for the city and its citizens.”

In order to implement this enlightened vision, Citizen worked with the City to define a set of guiding principles to shape the “Reimagine Phoenix” program, a few of which are summarized below:

1)  Promote Shared Values

In order to create a citywide shift in behavior, it’s clear we need to reach beyond the choir and engage all residents not only in what’s at stake, but what’s to gain — that is, the self-esteem and savings that comes from making healthier, wealthier, wiser decisions. While America at large appears as polarized as ever, finding this common ground locally may be easier than we think when we root back to shared values and traditions.

47 percent of Phoenix residents are Caucasian and 41 percent are Hispanic; nearly one-third speak Spanish at home. As Roberto Yanez, VP & GM of Univision Arizona recently reminded attendees at the Go Green Phoenix conference, values such as thriftiness, reusing and not wasting have a long history in the Hispanic tradition, as well as in the Native American tradition of the American Southwest. These are, in fact, American values. As we launch “Reimagine Phoenix,” our aim is to act on that observation while at the same time addressing the sustainability movement’s crucial need for diversity.

2) Develop Powerful Partnerships

Engaging corporate, cultural and civic leaders will play a central role in this effort’s success. The City of Phoenix has been doing an excellent job cultivating powerful partnerships starting with Arizona State University, a global sustainability leader focusing on the nexus of energy, water, population and waste. Together ASU and the City have formed a venture called the Center for Resource Intelligence which, in addition to being an R&D facility, is becoming a hotbed for innovation and entrepreneurship by addressing the efficient and restorative use of natural resources.

In addition, local partnerships with Basha’s Supermarkets, Petsmart, Univision and The Mayo Clinic, as well as major sports teams including the Phoenix Suns, Arizona Diamondbacks and Arizona Cardinals, promise to help take the message public and add cultural currency to the effort by using use all forms of media — retail, point-of-sale, broadcast, events, PR, social, digital, out-of-home, etc — to inspire and engage local residents.

3) Inspire Co-Creation

Whatever Phoenix’s future becomes, it will be a co-creation of all the region’s stakeholders — residents, politicians, business leaders, etc. And it will be shaped as much by inspiration as by mandate or regulation. “Reimagine Phoenix” is intended to lay out a broad narrative and framework for action that all stakeholders can help to fill in and make a shared reality. The real momentum will come when partners like the ones mentioned above use their creativity to find the valuable intersections with their own programs. The Diamondbacks, for example, are already using the “Reimagine Phoenix” platform to host their first Zero Waste Spring Training event this March, encouraging other MLB teams that train in the Phoenix region to join them.

Let’s always remember that “imagining” is one of humankind’s most powerful acts. It has the power to make prophesies self-fullfilling. This particular prophesy is just taking shape.

ABOUT THE FOUNDER of WIH RESOURCE GROUP
Bob Wallace, MBA is the Founder and a Principal of WIH Resource Group, Inc. and has over 27 years of experience in waste and recycling collections programs management, transportation / logistics operations, alternative fuels (CNG, LPG, RNG, LNG & biodiesel), Fleet Management, Operational Performance Assessments (OPAs), Waste-by-Rail programs, recycling / solid waste operations, transfer stations, landfills, planning and development. Mr. Wallace has extensive experience in working with clients in both the private and public sectors. Prior to WIH Resource Group, Mr. Wallace served as the Director of Transportation & Logistics for Waste Management, the largest provider of waste management and recycling services in North America. He can be reached at bwallace@wihresourcegroup.com or 480.241.9994. For more information visit http://www.wihrg.com

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10 Shocking Facts About Your Garbage


It’s easy not to think about garbage. You throw away your empty cartons, bags, and cups, and once a week the trash collector comes and takes it all away. Out of sight, out of mind… except that it’s not really gone.

Most US garbage is simply relocated from your garbage can to a landfill or incinerator, both of which are fraught with problems:

  • Incinerators: Emit toxic dioxins, mercury, cadmium, and other particulate matter into the air, and convert waste into toxic ash (which is sometimes used to cover landfills).
  • Landfills: There are more than 3,000 active landfills, and 10,000-old landfills, in the US.1 While the number of landfills in the US has been decreasing in recent decades, they have, individually, been increasing in size.

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Along with being a major source of methane emissions, landfills produce “leachate,” a toxic fluid composed of pollutants like benzene, pesticides, heavy metals, endocrine-disrupting chemicals, and more, which come from the compressed trash.

Although landfills are technically supposed to keep garbage dry and are lined to prevent leachate from contaminating nearby soil and groundwater, the landfill liners are virtually guaranteed to degrade, tear, or crack eventually, allowing the toxins to escape directly into the environment.

10 Shocking Facts About Your Garbage

MSN compiled 10 facts about garbage that are likely to surprise you.2 You may never look at your trash the same way again…

  1. More Than 100 Tons of Waste for Every American: The average American throws away more than 7 pounds of garbage a day. That’s 102 tons in a lifetime, more than any other populations on Earth.
  2. Bottled Water Is the “Grandfather of Wasteful Industries. Edward Humes, author of the book “Garbology: Our Dirty Love Affair with Trash,” counts bottled water among the most wasteful of industries. In the US, Americans toss 60 million water bottles daily, which is nearly 700 each minute.
  3. Food Waste Is a Problem Too: Americans throw away 28 billion pounds of food a year, which is about 25 percent of the US food supply.
  4. Disposables Are a Drain: Ten percent of the world’s oil supply is used to make and ship disposable plastics – items like plastic utensils, plates, and cups that are used just one time and thrown away.
  5. Trash Is Expensive: Most communities spend more to deal with trash than they spend for schoolbooks, fire protection, libraries, and parks.
  6. Carpet Waste Alone Is Astounding: Americans throw away 5.7 million tons of carpet every year.
  7. Paper Waste Is a Shame: Americans waste 4.5 million tons of office paper a year. Ask yourself… do I really need to print that?
  8. Opting Out of Junk Mail Makes a Difference: According to Humes, the energy used to create and distribute junk mail in the US for one day could heat 250,000 homes. You can opt-out of junk mail by going to CatalogChoice.org.
  9. Too Many Toys: Only 4 percent of the world’s children live in the US, but Americans buy (and throw away) 40 percent of the world’s toys. Buy less toys, opt for second-hand versions, and pass down the toys you do purchase to others.
  10. Plastic Bags: On average, Americans use 500 plastic bags per capita each year. Such bags make up the second most common type of garbage found on beaches. Stash reusable shopping bags in your purse or car so you’re not tempted by plastic or paper.

Bottled Water: One of the Worst Offenders

US landfills contain about 2 million tons of discarded water bottles, each of which will take more than 1,000 years to biodegrade. Recycling is only possible for a small number of these bottles, because only PET bottles are recyclable. In all, only one out of five plastic bottles ever make it to a recycling bin.3

You might think re-using the bottle is an option, but commercial water bottles tend to wear down from repeated use, which can lead to bacterial growth in surface cracks inside the bottle. This risk is compounded if you fail to adequately wash the bottle between each use, using mild soap and warm water.

But even with washing, these microscopic hiding places may still allow pathogenic bacteria to linger. Perhaps more importantly, the plastic chemical bisphenol-A (BPA) and phthalates lurk in plastic water bottles and can pose serious health hazards, especially to pregnant women and children.

Fortunately, the use of bottled water is one of the easiest habits to change. Simply put a filter on your tap and use a reusable glass water bottle to carry with you.

Why You Should Consider Ditching Plastic Bags

Plastic bags are so wasteful and polluting to the environment that many US cities have already banned them outright. For a succinct and entertaining introduction to the waste that is the plastic bag, I highly recommend the film “Bag It.”4

It is a truly eye-opening look to the vastness of the problem, and the immense waste that could be spared if more Americans toted a reusable bag with them to the grocery store. As their website reported:5

“In the United States alone, an estimated 12 million barrels of oil is used annually to make the plastic bags that Americans consume. The United States International Trade Commission reported that 102 billion plastic bags were used in the US in 2009.

These bags, even when properly disposed of, are easily windblown and often wind up in waterways or on the landscape, becoming eyesores and degrading soil and water quality as they break down into toxic bits.”

On a worldwide scale, each year about 500 billion to 1 trillion plastic bags are used worldwide. At over 1 million bags per minute, that’s a lot of plastic bags, of which billions end up as litter each year, contaminating oceans and other waterways.

Food Waste Is a Serious Issue

You might not think throwing a banana peel or apple core in your trash is a big deal, but organic waste is actually the second highest component of landfills in the US. Organic landfill waste has increased by 50 percent per capita since 1974, as illustrated in this infographic.6

One solution to this problem is to cut down on the amount of food you waste by planning your meals carefully (and shopping according), vacuum packing produce to help it last longer, eating leftovers and knowing when food is still safe to eat (versus when it’s actually spoiled).

Composting Can Help Reduce Organic Waste in Landfills

Another solution lies in creating a backyard compost pile. Composting food scraps recycles their nutrients and can reduce their ecological impact. It benefits soil, plants, and the greater environment, and it’s not as difficult as you might think. Compost can be created with yard trimmings and vegetable food waste, manure from grazing animals, egg shells, brown paper bags, and more.

This can be done on an individual or community-wide level. For instance, in California, The Sonoma County Waste Management Agency operates a regional compost program in which they accept yard trimmings and vegetative food discards that are placed in curbside containers by local residents.

The organic material is then converted into premium quality organic compost and mulches, along with recycled lumber, firewood, and biofuel used to generate electricity. Since 1993, 1.6 million tons of yard and wood debris have been converted into these beneficial products.

Sonoma Compost, which operates the Organic Recycling Program on behalf of the Sonoma County Waste Management Agency, estimates that nearly 1.5 million tons of yard and wood trimmings have been diverted from landfills since 1993 as a result of the program.7

The Consequences of Living in a ‘Throwaway’ Society

Your parents and grandparents likely used products in reusable, recyclable, or degradable containers made from glass, metals, and paper. But today, discarded plastics and other waste are circling the globe at a significant human and environmental cost. It’s a problem of convenience – choosing a plastic disposable water bottle instead of using a reusable glass container, for instance – as well as one of overconsumption.

Even durable items like electronics, toys, and clothes are often regarded as “throwaway” products that we use for a short period and quickly replace – often without recycling, donating, or re-using them for another purpose.

Of course, you are living in a society that makes you feel behind if you do not buy the latest model of this or that, or update your wardrobe with the latest fashions. We’re also increasingly living on the go, where food in throwaway packages is by far the rule rather than the exception.

Contrast that to a couple of generations ago when frugality and resourcefulness were highly valued, and food came fresh from the farm, butcher shop, or baker, and you begin to see where the real problems with excess waste are springing from. The sheer amount of waste that is generated needlessly on any given day is quite mind-boggling. For instance, according to the Clean Air Council:8

  • The average American office worker uses about 500 disposable cups every year.
  • Every year, Americans throw away enough paper and plastic cups, forks, and spoons to circle the equator 300 times.
  • The estimated 2.6 billion holiday cards sold each year in the US could fill a football field 10 stories high.
  • Between Thanksgiving and New Year’s Day, an extra million tons of waste is generated each week.
  • 38,000 miles of ribbon are thrown away each year, enough to tie a bow around the Earth.

Reduce, Reuse, and Recycle!

You’ve probably heard of The Three Rs: Reduce, Reuse, and Recycle. Committing this into practice in your home can significantly reduce the amount of waste your family generates while also saving you money. You can do your part by taking the following action steps that reduce your plastic consumption and generation of waste, which will benefit your health as well as the environment.

Reduce your plastic use: If at all possible seek to purchase products that are not made from or packaged in plastic. Here are a few ideas… Use reusable shopping bags for groceries. Bring your own mug for coffee and bring drinking water from home in glass water bottles instead of buying bottled water. Store foods in the freezer in glass mason jars as opposed to plastic bags. Take your own leftovers container to restaurants. Request no plastic wrap on your newspaper and dry cleaning. Avoid disposable utensils and buy foods in bulk when you can. These are just a few ideas — I’m sure you can think of more. Recycle/Repurpose what you can: Take care to recycle and repurpose products whenever possible, especially ones that are not available in anything other than plastic. This includes giving your clothes or gently used household items to charities and frequenting second-hand stores instead of buying new. Make use of online sites like Freecycle.org that allow you to give products you no longer need away to others instead of throwing them away. Choose reusable over single-use: This includes non-disposable razors, washable feminine hygiene products for women, cloth diapers, glass bottles for your milk, cloth grocery bags, handkerchiefs instead of paper tissues, an old t-shirt or rags in lieu of paper towels, and so on.
Compost your food scraps and yard waste: A simple bin in your backyard can greatly cut down on your landfill contributions while rewarding you with a natural fertilizer for your soil. Support legislation: Support legislative efforts to manage waste in your community; take a leadership role with your company, school, and neighborhood. Be innovative: If you have a great idea, share it! Your capacity to come up with smarter designs and creative ideas is limitless and many heads are better than one. Innovations move us toward a more sustainable world.
Assist recovery: Return deposits on bottles and other plastic products, and participate in “plastic drives” for local schools, where cash is paid by the pound.

ABOUT THE FOUNDER
Bob Wallace, MBA is the Founder and a Principal of WIH Resource Group, Inc. and has over 27 years of experience in waste and recycling collections programs management, transportation / logistics operations, alternative fuels (CNG, LPG, RNG, LNG & biodiesel), Fleet Management, Operational Performance Assessments (OPAs), Waste-by-Rail programs, recycling / solid waste operations, transfer stations, landfills, planning and development. Mr. Wallace has extensive experience in working with clients in both the private and public sectors. Prior to WIH Resource Group, Mr. Wallace served as the Director of Transportation & Logistics for Waste Management, the largest provider of waste management and recycling services in North America. He can be reached at bwallace@wihresourcegroup.com or 480.241.9994. For more information visit http://www.wihrg.com

Published by: WIH Resource Group, Inc.

For More Information, visit WIH Resource Group’s You Tube by Clicking HERE

SOURCE: WIH Resource Group & Mercola.com and MSN.com

You Tube: Click HERE to visit WIH Resource Group’s You Tube Channel

Contact WIH Resource Group
For more information, Visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

WIH Resource Group’s Diversified Client-Specific Services include:

  • Waste Management Consulting
  • Recycling Programs Optimization
  • Alternative Fuels for Truck Fleets
  • Research & Polling – Customer Satisfaction Surveys
  • Landfill Operations Consulting
  • Business and Assets Appraisals & Valuations
  • Collection, Processing, Transfer & Disposal Procurement
  • M&A Due Diligence
  • Waste to Energy & New Technology Evaluation Environmental Services
  • Expert Testimony/Litigation Support
  • Facility Planning & Design
  • Finance and Economic Analysis
  • Mergers, Acquisitions and Divestitures
  • Operations & Performance Assessment (OPAs)
  • Planning – Solid Waste, Recycling and Program
  • Program Management & Capital Project Planning
  • Rates, Financial Analyses & Appraisals
  • Rates and Regulatory Support
  • Recycling Program Design
  • Renewables / Clean Energy Technology

Click here to request more information about these services & WIH Resource Group

RELATED LINKS: http://www.wihrg.com

Clean Green Renewable Energy

ABOUT WIH RESOURCE GROUP
WIH Resource Group is a global leader and provider of comprehensive waste management consulting, recycling, transportation / logistical and business solutions, specializing in, among other services, waste management operational performance assessments, financial analysis. transportation / logistics, alternative fuel solutions, solid waste planning, waste and recycling market studies, business development, business valuations, due diligence and Mergers and Acquistions (M&A) transactional support and environmental services.

WIH Resource Group’s experience includes the oversight of operations, maintenance, finance, human resources, business development, sales, safety and environmental compliance while maintaining responsibility for multi-million dollar publicly and privately held assets including: a variety of collection operations, Sub-title D and hazardous and Class II landfills, transfer stations, intermodal facilities, recycling centers, buyback centers, material recovery facilities, vehicle and container maintenance operations, call centers and payment processing operations.

Based in Phoenix, Arizona, the company serves both private companies and public sector Agency clients throughout North America and internationally.  To learn more about WIH Resource Group, Inc. visit http://www.wihrg.com .

For Additional information on WIH Resource Group, Inc. contact:
Bob Wallace, Principal & VP of Client Solutions
WIH Resource Group – Waste Management, Recycling and Logistical Solutions
Email: admin@wihrg.com Phone: 480-241-9994

Website: http://www.wihrg.com
Daily News Blog: http://www.wihresourcegroup.wordpress.com
Follow WIH Resource Group on Twitter: http://twitter.com/wihresource

WIH Resource Group’s White Paper on Compressed Natural Gas (CNG) Fuel Use in Refuse Collection Vehicles Industry is Available for Purchasing:   The entire 65-plus page report and Appendices: $299.00 US Funds – Visa and Mastercard Accepted.

CLICK HERE to Order Your Copy today!

Phone: 480.241.9994 ~ E-mail: admin@wihrg.com

Should you have any questions about this news or general questions about our diversified services, please contact Bob Wallace, Principal & VP of Client Solutions at WIH Resource Group and Waste Savings, Inc. at admin@wihrg.com

Feel free to visit our websites for additional information on our services at: http://www.wihrg.com and our daily blog at https://wihresourcegroup.wordpress.com

Follow Bob Wallace and WIH Resource Group on Twitter: http://twitter.com/wihresource

Be sure to check out Invigorated Solutions, Inc.

  1. Follow @invigorsolution on Twitter
  2. Visit our website: http://www.invigoratedsolutions.com/
  3. Like our Facebook Page
  4. Follow Invigorated Solutions on Tumblr

About Invigorated Solutions

Passionate about life, learning, love and sharing their experiences of life, Bob & Tracy Wallace enjoy sharing their invigorated (energizing) solutions / advice and useful life tips for living life to the fullest on their popular life development blog, “Invigorated Solutions”.  Click HERE to visit our website for more valuable information.

Invigorated Solutions Logo - 3d picture format

New York Mayor Unveils Environmental Plan on Earth Day 2015


The nation’s biggest city, under the direction of Mayor Bill de Blasio, marked Earth Day on Wednesday by linking a sweeping effort to limit its impact on the environment with its fight against income inequality by pledging to lift more than 800,000 people out of poverty.

WIH Resource Group Mayor of NYC Earth Day 2015

De Blasio unveiled his ambitious OneNYC plan as a comprehensive strategy to improve New Yorkers’ lives by providing affordable housing, shortening commute times and preserving the environment.

“The way forward is to create a vision for one city where there’s opportunity for all, sustainability for all and fairness for all,” de Blasio said. “So many people who have fought for economic justice have also fought for environmental justice because these challenges go hand in hand.”

The waste reduction proposal — first reported Tuesday by The Associated Press — is central to the plan. New York, home to about 8.5 million residents, aims to reduce its waste output by 90 percent by 2030 from its 2005 level. The plan, the biggest undertaken by a city in the Western Hemisphere, would eliminate more than 3 million tons of garbage by overhauling the city’s recycling program, offering incentives to reduce waste and embracing the City Council’s plan to dramatically reduce the use of plastic shopping bags.

The waste reduction plan is part of an update to the sustainability project created by de Blasio’s predecessor, Michael Bloomberg. But even changing its name from PlaNYC to the loftier OneNYC: The Plan for a Strong and Just City, which invokes de Blasio’s campaign promise to combat the “tale of two cities” created by income inequality, makes clear that the updated plan would grow in scope.

The mayor pledged to lift 800,000 New Yorkers out of poverty or near poverty in the next decade, one of the largest anti-poverty efforts in the nation’s history. De Blasio said it would “change the reality of this city.”

He also reiterated his lofty housing goals — he aims to create 500,000 units of affordable housing by 2040 — and said he wants to end racial and ethnic disparities in premature mortality. He pledged to explore new capital expenditures — including the feasibility of a new subway line to serve central Brooklyn — to improve the city’s aging infrastructure and to reduce the average New Yorker’s commuting time to 45 minutes.

But de Blasio declined to discuss the cost — or source of funding — for the projects, saying much of that would be revealed in next month’s budget presentation.

Some resiliency advocates applauded the lofty goals, but others, including Jordan Levine of the New York League of Conservation Voters, chided the plan for not providing specifics on funding and warned that “implementation is where rubber meets the road.”

For decades, the city’s trash has been exported to South Carolina, Virginia, New Jersey, Pennsylvania or upstate New York. The amount of waste produced by the city has fallen 14 percent since 2005 because of an increase in recycling, and a key component of the plan is to bolster that output by simplifying the process and consolidating all recycling into one bin by 2020.

Organics — such as food scraps and yard waste — make up nearly a third of the city’s residential waste stream. A program to collect that material directly from residents’ homes is expanding to nearly 200,000 residents by year’s end, and city officials want to serve every home by the end of 2018. The city also will offer economic incentives to participate, including potentially a property tax rebate for homeowners.

The city also aims to reduce commercial waste by 90 percent by 2030 by adopting a program that could mean tax incentives for participating businesses and fines for nonparticipants.

The de Blasio administration stopped short of endorsing a City Council bill that proposes a 10-cent fee on plastic bags, but officials said that reducing their use is a priority and that they would coordinate efforts with the council.

SOURCE: WIH Resource Group & US News & World Report

You Tube: Click HERE to visit WIH Resource Group’s You Tube Channel

Contact WIH Resource Group
For more information, Visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

WIH Resource Group’s Diversified Client-Specific Services include:

  • Waste Management Consulting
  • Recycling Programs Optimization
  • Alternative Fuels for Truck Fleets
  • Research & Polling – Customer Satisfaction Surveys
  • Landfill Operations Consulting
  • Business and Assets Appraisals & Valuations
  • Collection, Processing, Transfer & Disposal Procurement
  • M&A Due Diligence
  • Waste to Energy & New Technology Evaluation Environmental Services
  • Expert Testimony/Litigation Support
  • Facility Planning & Design
  • Finance and Economic Analysis
  • Mergers, Acquisitions and Divestitures
  • Operations & Performance Assessment (OPAs)
  • Planning – Solid Waste, Recycling and Program
  • Program Management & Capital Project Planning
  • Rates, Financial Analyses & Appraisals
  • Rates and Regulatory Support
  • Recycling Program Design
  • Renewables / Clean Energy Technology

Click here to request more information about these services & WIH Resource Group

RELATED LINKS: http://www.wihrg.com

Clean Green Renewable Energy

ABOUT WIH RESOURCE GROUP
WIH Resource Group is a global leader and provider of comprehensive waste management consulting, recycling, transportation / logistical and business solutions, specializing in, among other services, waste management operational performance assessments, financial analysis. transportation / logistics, alternative fuel solutions, solid waste planning, waste and recycling market studies, business development, business valuations, due diligence and Mergers and Acquistions (M&A) transactional support and environmental services.

WIH Resource Group’s experience includes the oversight of operations, maintenance, finance, human resources, business development, sales, safety and environmental compliance while maintaining responsibility for multi-million dollar publicly and privately held assets including: a variety of collection operations, Sub-title D and hazardous and Class II landfills, transfer stations, intermodal facilities, recycling centers, buyback centers, material recovery facilities, vehicle and container maintenance operations, call centers and payment processing operations.

Based in Phoenix, Arizona, the company serves both private companies and public sector Agency clients throughout North America and internationally.  To learn more about WIH Resource Group, Inc. visit http://www.wihrg.com .

For Additional information on WIH Resource Group, Inc. contact:
Bob Wallace, Principal & VP of Client Solutions
WIH Resource Group – Waste Management, Recycling and Logistical Solutions
Email: admin@wihrg.com Phone: 480-241-9994

Website: http://www.wihrg.com
Daily News Blog: http://www.wihresourcegroup.wordpress.com
Follow WIH Resource Group on Twitter: http://twitter.com/wihresource

WIH Resource Group’s White Paper on Compressed Natural Gas (CNG) Fuel Use in Refuse Collection Vehicles Industry is Available for Purchasing:   The entire 65-plus page report and Appendices: $299.00 US Funds – Visa and Mastercard Accepted.

CLICK HERE to Order Your Copy today!

Phone: 480.241.9994 ~ E-mail: admin@wihrg.com

Should you have any questions about this news or general questions about our diversified services, please contact Bob Wallace, Principal & VP of Client Solutions at WIH Resource Group and Waste Savings, Inc. at admin@wihrg.com

Feel free to visit our websites for additional information on our services at: http://www.wihrg.com and our daily blog at https://wihresourcegroup.wordpress.com

Follow Bob Wallace and WIH Resource Group on Twitter: http://twitter.com/wihresource

Be sure to check out Invigorated Solutions, Inc.

  1. Follow @invigorsolution on Twitter
  2. Visit our website: http://www.invigoratedsolutions.com/
  3. Like our Facebook Page
  4. Follow Invigorated Solutions on Tumblr

About Invigorated Solutions

Passionate about life, learning, love and sharing their experiences of life, Bob & Tracy Wallace enjoy sharing their invigorated (energizing) solutions / advice and useful life tips for living life to the fullest on their popular life development blog, “Invigorated Solutions”.  Click HERE to visit our website for more valuable information.

Invigorated Solutions Logo - 3d picture format

7 Steps to Manifest Your Intentions – Love, Career, Family & Your Dreams


We all want to manifest things in our lives. We set our intentions on what we want and we wait and think that the Law of Attraction is not working. The Law of Attraction is a universal law and it is fail proof. So we have to ask ourselves, what are we doing that is keeping us from getting what we really want? Setting our intentions is the easy part, but what are our thoughts and words telling the universe?

Manifest Anything You Desire Invigorated Solutions

Do we continue to trust that we will truly get what we want or do we start to get negative when we don’t see it happening right away? If you are like us, we clearly and boldly set our intentions on what we want but when we don’t see any movement happening right away, we start to question and let our ego get the best of us thinking that its not meant to be or that we wont be good at it or that we don’t deserve it.

I have been in the process of starting my own business. I am full force ahead and setting my intentions on how much money I want to generate or how big the business is going to be. Then within the next day or so, I start letting my thoughts creep in to “what if it doesn’t succeed?” or “what if I can’t make enough money?” or “why would people want to go with MY Company?” Those thoughts represent doubt and a lack of faith and are determining my new intentions, which are failure. How can I expect to succeed when I am shouting out to the universe about failure?

So how can you make your intentions manifest?

1. Set your Intentions

Setting clear intentions are so important. Decide what it is that you want to achieve. Whether it is the perfect relationship, a new car, financial prosperity or a free lunch. I like to write down my intentions in blue ink. This carries a higher energy and by putting it in writing, it makes them very clear.

Next, write down why you want that particular intention. Make it about the emotion. So if you want financial prosperity, it is not so you can buy what you want but it is more about freedom. The freedom to do what you want, when you want. A relationship would be about having companionship, not about getting married or not being alone or have someone to pay half the bills.

Evoke the emotions that come with getting what you want. Now you want to write down the emotions that you are going to experience when you have your intention. That perfect relationship is going to make me so happy and joyful, feeling warm and safe, elated, refreshed, excited about life. I will have my heart beating fast and feel the beautiful knowing that I have someone by my side on my journey through life. The intention is what sends your request out into the universe, and the emotions are what draw the manifestation back in.

2. Address any Blocks

We can manifest anything that we desire, but if we have blocks in our subconscious that tell us that we don’t deserve or aren’t good enough to have those things, we will never be able to receive them. I have a friend that has been a millionaire 3 times, and has lost it all and filed bankruptcy after each time. He is able to quickly manifest but deep in the subconscious, he does not believe that he is worthy of having it. If we have a mentality of lack, that usually comes from a place of unworthiness.

I personally had the experience of a belief that I did not deserve a healthy relationship and even though I did a great job of manifesting and designing what that relationship would look like, I had to dig deep to discover why I was not achieving it. As soon as I was able to dig deep within myself and pull out that weed of not deserving, within 2 weeks, my perfect relationship appeared and I was able to hold on to it.

3. Still your Mind

The best way to manifest is to get out of your head and get in to a Theta state of mind. The Theta state is where we bridge the conscious and the subconscious mind. This is the state of mind that a young child lives in. This is why they are so impressionable and where false beliefs are formed.

Theta brain waves can be considered the subconscious; they govern the part of our mind that lies between the conscious and the unconscious and retain memories and feelings. They also direct your beliefs and your behavior. Theta waves are always creative, characterized by feelings of inspiration and very spiritual.
 It is believed that this mental state allows you to act below the level of the conscious mind.

Theta is the first stage of the phase when we dream.

Mediation is a great way to get into the theta state. This is where we get when we are hypnotized or we fall into the REM cycle of sleep. There are plenty of guided mediations on YouTube that can help you get to that state of mind if you are a beginner. You will feel when your mind gets into that state, there is no time, no feeling of your body and no outside awareness. If you can’t quite get into Theta, then Alpha is a good start.

Think of your brain as a radio receives and sends out signals. When you enter an Alpha frequency you are “switching” stations from receiving, which is Beta mode to sending mode where you can focus on a very clear intention. If you’ve ever been driving a zoning out and a great idea has popped into your head, it is likely you were in an Alpha state.

4. Visualize

This is the fun part. This is where we get to use our imagination and get into the mindset of a child. In this place, anything is possible. We are co-creators and we get to design what that intention gets to look like.

If you want a big house, visualize that big house. Live in the house, experience what you feel if you were walking around that house, going into your bedroom, pulling into the garage, swimming in the pool. Live it!! If it is relationship you want, dance with your partner, feel yourself in their arms, hear what they would be saying to you, kiss them, hold them, smell them. Make it as real as you can.

Paulo Coelho

When you evoke the emotions, this is where you raise your vibration to be in congruency with the vibration of the wish that you desire. Hold on to the image for at least 60 seconds and then move on to the next one. We suggest sticking with one or two per meditation so that you can stay focused and create as much detail as possible. Feel yourself breathing differently and your body reacting to the emotions. It should feel very real to you as though it has already happened.

5. Release the Image

Once you have captured the images and the emotions, you will release the image back into the universe. By sending your intentions back out, you are releasing it and letting go of any attachment to it. You are letting the Universe know that you have surrendered it and know that you will receive it when the time is right. Forget about it. Once you place an order for a product online, you don’t keep going back to the website checking to see if your order went through.

This is where you will have to work on your faith. Don’t doubt or question if it is going to happen, you have to have a KNOWING that it has already happened. Let the universe handle the details. When your intention is clear, the mechanism will appear.

6. Bless and Express Gratitude

Once you have released the images, send a blessing along with them. Bless your new home, your financial abundance, and your new relationship and then express Gratitude for each one. As Dr. Joe Dispenza states in his book Breaking the Habit of Being Yourself, “Gratitude is a the ultimate state of receivership.”

7. Work with Your Resistances

After you have completed the above steps, check with yourself to see if there is any resistance. Fear is usually the catalyst that can sabotage our intentions. Take note of any fears that you may be holding on to and which parts you resist. Try to express them in words. For example, here are some fears you might encounter when you think about manifesting a million dollars:

  • It will be too stressful
  • How will I ever earn that?
  • People will be intimidated by me
  • Life will get complicated
  • Fear I will lose it all

If you want your intentions to manifest, it is important to eliminate those fears that are conflicting with your intentions. Once all the fear is gone, your intentions will manifest quite easily. But as long as you fail to address your fears, no amount of force will permit your intentions to manifest.

One of the simplest ways to eliminate your fears is to accept them. Stop feeding your fears with intentional energy, and just allow them to be. For example, if you simply accept that if you manifested $1 million, then your bookkeeping may indeed be more complicated. Then you are no longer giving energy to that fear. You’ve downgraded the fear into an end result.

The difference between a fear and a consequence is acceptance. Fear, simply put, is False Evidence Appearing Real. Which is what makes us crazy. A consequence is an outcome you accept. When we give energy to the fear, you are essentially resisting your desire, therefore creating more fear and not allowing your manifestation of $1 million to happen. We manifest whatever we focus our thoughts on. Millionaires such as Bill Gates state that he always knew he was going to be a multi-millionaire. Get in that mindset and you will manifest your desires. This is what it means to become a “vibrational match” for your intentions.

Happy Manifesting!

Your Turn…

What about you?  Setting our intentions is the easy part, but what are your thoughts and words telling the universe?  If you’re trying to change a certain script in your life, start small and experience some success.  Build from there.  What has been stopping you from moving forward with change?  What rituals (or habits) do you want to change in your life?  Leave a comment below and share your thoughts.

Source: Author Tracy Todaro is Co-Founder of Invigorated Solutions.  Tracy is a certified Life Coach specializing in life transition coaching, career changes, major life changes and family matters.  She can be reached at info@invigoratedsolutions.com

You Tube: Click HERE to visit WIH Resource Group’s You Tube Channel

Contact WIH Resource Group
For more information, Visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

WIH Resource Group’s Diversified Client-Specific Services include:

  • Waste Management Consulting
  • Recycling Programs Optimization
  • Alternative Fuels for Truck Fleets
  • Research & Polling – Customer Satisfaction Surveys
  • Landfill Operations Consulting
  • Business and Assets Appraisals & Valuations
  • Collection, Processing, Transfer & Disposal Procurement
  • M&A Due Diligence
  • Waste to Energy & New Technology Evaluation Environmental Services
  • Expert Testimony/Litigation Support
  • Facility Planning & Design
  • Finance and Economic Analysis
  • Mergers, Acquisitions and Divestitures
  • Operations & Performance Assessment (OPAs)
  • Planning – Solid Waste, Recycling and Program
  • Program Management & Capital Project Planning
  • Rates, Financial Analyses & Appraisals
  • Rates and Regulatory Support
  • Recycling Program Design
  • Renewables / Clean Energy Technology

Click here to request more information about these services & WIH Resource Group

RELATED LINKS: http://www.wihrg.com

Clean Green Renewable Energy

ABOUT WIH RESOURCE GROUP
WIH Resource Group is a global leader and provider of comprehensive waste management consulting, recycling, transportation / logistical and business solutions, specializing in, among other services, waste management operational performance assessments, financial analysis. transportation / logistics, alternative fuel solutions, solid waste planning, waste and recycling market studies, business development, business valuations, due diligence and Mergers and Acquistions (M&A) transactional support and environmental services.

WIH Resource Group’s experience includes the oversight of operations, maintenance, finance, human resources, business development, sales, safety and environmental compliance while maintaining responsibility for multi-million dollar publicly and privately held assets including: a variety of collection operations, Sub-title D and hazardous and Class II landfills, transfer stations, intermodal facilities, recycling centers, buyback centers, material recovery facilities, vehicle and container maintenance operations, call centers and payment processing operations.

Based in Phoenix, Arizona, the company serves both private companies and public sector Agency clients throughout North America and internationally.  To learn more about WIH Resource Group, Inc. visit http://www.wihrg.com .

For Additional information on WIH Resource Group, Inc. contact:
Bob Wallace, Principal & VP of Client Solutions
WIH Resource Group – Waste Management, Recycling and Logistical Solutions
Email: admin@wihrg.com Phone: 480-241-9994

Website: http://www.wihrg.com
Daily News Blog: http://www.wihresourcegroup.wordpress.com
Follow WIH Resource Group on Twitter: http://twitter.com/wihresource

WIH Resource Group’s White Paper on Compressed Natural Gas (CNG) Fuel Use in Refuse Collection Vehicles Industry is Available for Purchasing:   The entire 65-plus page report and Appendices: $299.00 US Funds – Visa and Mastercard Accepted.

CLICK HERE to Order Your Copy today!

Phone: 480.241.9994 ~ E-mail: admin@wihrg.com

Should you have any questions about this news or general questions about our diversified services, please contact Bob Wallace, Principal & VP of Client Solutions at WIH Resource Group and Waste Savings, Inc. at admin@wihrg.com

Feel free to visit our websites for additional information on our services at: http://www.wihrg.com and our daily blog at https://wihresourcegroup.wordpress.com

WIH Resource Group on Linked In: http://www.linkedin.com/in/wihresourcegroup

Follow Bob Wallace and WIH Resource Group on Twitter: http://twitter.com/wihresource

Be sure to check out Invigorated Solutions, Inc.

  1. Follow @invigorsolution on Twitter
  2. Visit our website: http://www.invigoratedsolutions.com/
  3. Like our Facebook Page
  4. Follow Invigorated Solutions on Tumblr

About Invigorated Solutions

Passionate about life, learning, love and sharing their experiences of life, Bob & Tracy Wallace enjoy sharing their invigorated (energizing) solutions / advice and useful life tips for living life to the fullest on their popular life development blog, “Invigorated Solutions”.  Click HERE to visit our website for more valuable information.

Invigorated Solutions Logo - 3d picture format

8 Tips to Creating Successful Relationships


Over the years, I realized relationships in business mean everything. Whether it’s a new employer or a new Customer, the beginning of a relationship sets the standards for how the two of you will interact moving forward. With so much riding on this new relationship, it’s important that you are clear and detailed about these standards.

Referrals

To that end here are 8 important tips regarding establishment of the parameters for a new business relationship:

Tip #1: Be yourself.

Too many people try to be something they aren’t. They try to be too clever or too much fun. I learned over the years people can see through it when you are putting on an act.

Tip #2: Do as you would be done by.

My mum taught me this. Treating others as you want to be treated is the first and foremost concept that applies to all relationships, business or otherwise. In a business relationship, it means you treat your contact as you would like them to treat you.

Tip #3: Be sure to give positive reinforcement to behaviors you prefer.

Many studies have shown the best way to get more of the behavior you like is to acknowledge it with positive reinforcement. Rather than blasting a subordinate, co-worker, or client with criticism when they cross you, you should instead compliment the behavior you like.

In addition to remembering to acknowledge it, be sure that you give the positive reinforcement in the moment or directly after the incident. The happy feelings associated with the exchange are likely to make a better impression in their mind, improving your chances that you will enjoy the behavior again. For example, to the employee who presented both a problem and solution with an account: “I like how you came in with a proposed solution for that problem we had with the account. It makes my job easier when I have solutions presented to me instead of just problems.”

This does not mean, however, negative feedback is never warranted. It is important to also acknowledge the problems when they occur. When you do this, however, be sure to focus on the “the behavior” and not the individual. If you attack the person instead of the behavior, you can damage the business relationship.

For example, when a Customer emails your manager about a shipping problem instead of you, you might say something like, “When emails go to my manager about shipping problems first, there is a delay before I hear about it making it take longer to fix the problem. Can you please email me directly with those complaints?“

Tip #4: Be realistic about what you expect from people.

You can’t expect a new employee, co-worker or Customer to know all the rules in the first week, and in some cases, even in the first month. You must give them time to adjust to the new system and take in the feedback they receive. If you are consistent with positive reinforcement, it will work. Don’t give up too soon.

In addition, they might have expectations as well. Be open to what they bring to the table, as it might be a great way of doing things you hadn’t considered. I always tell my team, “None of us is as clever as all of us.”

Tip #5: Be Honest.

Don’t lie. I don’t need to say any more.

Tip #6: Accept the fact you will argue.

Relationships are not always smooth sailing. Conflict resolution is all part of building a relationship. Accept the fact you will argue, but when you do make it short lived. If you are in the wrong, apologize. Discuss what caused the argument and work out how to avoid it for the future.

Tip #7: Make time for the person.

Always make time to just chat to the person. Do this without any ulterior motive.

Tip #8: Help them when they need it.

If they need help. Help them. Don’t think, “What’s in it for me?” It’s the times like this my mum would say, “You know who your friends are.” It’s funny when I have experienced hard times, the people I thought were my friends and I had a relationship with faded into the background and other people came to the fore. This is a great test of a relationship.

What are your tips for establishing the rules of your new business relationships? We’d all love to hear your insight in the comments below.

Source: Republished by: WIH Resource Group, Inc. – Waste Management Consulting, Recycling, Environmental, Transportation, M&A & Alternative Fuels Solutions for Business & Government

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Productive Paranoia in Managerial Leadership


How do you lead successfully in an uncertain, disruptive, even chaotic world?

Paranoid-Blog

Over the years, CEOs of companies have faced massive technology disruptions, deep industry recessions, sudden collapses in demand, price wars, oil shocks — you name it. But even so, they led their companies to great long-term financial performance. Their experience can guide leaders who now must lead in today’s disruptive world.

Some of these leaders have become legends, such as Andy Grove of Intel and Herb Kelleher of Southwest Airlines. Others remain fairly unknown outside their industry, such as John Brown of Stryker and George Rathmann of Amgen. What then were the leadership characteristics that separated the winning leaders from their industry peers?

Surprisingly, they were not more visionary (they did not stand out for their ability to “see” the future), and they were generally not more charismatic (yes, a few were, like Herb Kelleher, but not all, and so were some industry peers). Instead, we found three other characteristics.

Productive Paranoia. Bill Gates was hyper-vigilant about what could hit and damage Microsoft. “Fear should guide you,” he said in 1994. “I consider failure on a regular basis.” Herb Kelleher predicted eleven of the last three recessions. Andy Grove ran around “looking for the black cloud in the silver lining.” Productive paranoia is the ability to be hyper-vigilant about potentially bad events that can hit your company and then turn that fear into preparation and clearheaded action. You can’t sit around being fearful; you must act, like Herb Kelleher, who insisted on cutting costs and running lean operations in good times, so that they would be prepared for the next storm, imagined or real.

Empirical Creativity. Well, just staying alive does not produce greatness. You must also create. So we should expect these leaders to be highly creative — to create new, wonderful products. Yes, but here’s the rub. The leaders of the average industry peers also displayed lots of creativity. We found that the differentiating leadership principle was a certain approach to creativity, what we call empirical creativity — the ability to empirically validate your creative instincts. This means using direct observation, conducting practical experiments, and engaging directly with evidence, rather than relying on opinion, whim, and analysis alone (and, as a prior management consultant, I would include pure market analysis void of testing in this category). When Peter Lewis of Progressive, the car insurance company, had the idea of expanding into the safe-driver market, he did not move in one big swoop. Rather, he started with trials in Texas and Florida, then added more experiments in other states, and finally, three years later, when the concept was validated, he bet big on the new business. His idea was rooted in empiricism, not analysis alone.

Fanatic Discipline. Discipline can mean many things — working hard, following rules, being obedient, and so on. We mean something else: The best-performing leaders in our study exhibited discipline as consistency of action — consistency with values, long-term goals, and performance standards; consistency of method; and consistency over time. It involves rejecting conventional wisdom, hype, and the madness of crowds — essentially being a nonconformist. When John Brown of Stryker set the long-term goal of 20% annual net income growth, year in and year out (he hit it in more than 90% during 21 years), he was so committed to this quest that it could only be described as, well, fanatical. Markets down? Competition severe? Recession? Market hype? He did not care. He built a system of fanatic discipline to achieve the quest, no matter what. He was highly disciplined by showing consistency between his words (the goal) and his behaviors (everything he did to make it happen).

You need all three leadership skills in an uncertain world: Fanatic discipline keeps you on track; empirical creativity keeps you vibrant; and productive paranoia keeps you alive.

When I speak to leaders, I find it helpful to ask: When you consider these three leadership skills, which do you perceive as your weakest one, and how can you turn that into a strength?

A note on our research: We selected industries characterized by high levels of uncertainty and disruption, and contrasted companies that created outstanding long-term financial performance with industry peers that did not. Because our observation period was from the 1970s to 2002, we do not claim that these companies will continue to outperform in perpetuity.

SOURCES: Harvard Business Review – Morten T. Hansen is a professor at the University of California, Berkeley, and at INSEAD. He is the author of Collaboration and co-author of Great by Choice. In 2013, he was named one of the top management thinkers in the world by the Thinkers50. He is @GreatbyChoiceMH on Twitter.

Republished by: WIH Resource Group, Inc. – Waste Management Consulting, Recycling, Environmental, Transportation, M&A & Alternative Fuels Solutions for Business & Government

For More Information, visit WIH Resource Group’s You Tube by Clicking HERE

 

Contact WIH Resource Group
For more information, Visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

WIH Resource Group’s Diversified Client-Specific Services

  • Waste Management Consulting
  • Recycling Programs Optimization
  • Alternative Fuels for Truck Fleets & Landfills / BioCNG
  • Research & Polling – Customer Satisfaction Surveys
  • Landfill Operations Consulting
  • Business and Assets Appraisals & Valuations
  • Collection, Processing, Transfer & Disposal Procurement
  • M&A Due Diligence
  • Waste to Energy & New Technology Evaluation Environmental Services
  • Expert Testimony/Litigation Support
  • Facility Planning & Design
  • Finance and Economic Analysis
  • Mergers, Acquisitions and Divestitures
  • Operations & Performance Assessment (OPAs)
  • Planning – Solid Waste, Recycling and Program
  • Program Management & Capital Project Planning
  • Rates, Financial Analyses & Appraisals
  • Rates and Regulatory Support
  • Recycling Program Design
  • Renewables / Clean Energy Technology

Click here to request more information about these services and WIH RESOURCE GROUP)