16 Tiny Stories that Will Change the Way You Live


Given the time of year and the season, we recently received this article and found it inspiring and decided to share it on our company blog for you to benefit from as well.  Here’s wishing you a great, safe and happy holiday season from your friends at WIH Resource Group!

Image result for life changingTen years from now, it won’t really matter what shoes you wore today, how your hair looked, or what brand of clothes you wore.  What will matter is how you lived, how you loved, and what you learned along the way.

Deep down you know this already, right?

Yet today, just like the majority of us, you are easily distracted and derailed by the insignificant.

You give too much of your time to meaningless time-wasters.

You step through days, skeptically, with inner resistance.

You take your important relationships for granted.

You get caught up in hurtful drama.

You give in to your doubts.

And the list goes on.

But why?

Why do you follow these hurtful patterns of behavior?

Why do you set yourself up for regret when you know better?

Because you’re human, and human beings are imperfect creatures that make misjudgments constantly.  We get caught up in our own heads, and literally don’t know our lives to be any better than the few things that aren’t going our way.  And as our minds subconsciously dwell on these things, we try to distract ourselves to numb the tension we feel.  But by doing so, we also distract ourselves from what matters most.

We scrutinize and dramatize the petty annoyances in our lives until we’re blue in the face, and then we sit back and scratch our heads in bewilderment of how unfulfilling and empty life feels.

But the older we grow, the more focused we tend to become, and the less pointless drama, distraction and busyness we engage in.  Life humbles us gradually as we age.  We begin to realize just how much nonsense we’ve wasted time on. And we begin to adjust our focus toward what’s truly important.

Are you ready to adjust your focus?

Today, I challenge you to be an old soul—to adjust your focus sooner rather than later . . . to dodge the avoidable regret and stress on the horizon.

How?

There are many approaches, but let’s start by learning from other people’s stories . . .

Stories of Subtle Regret, to Help You Live Well

Over the past decade, via our blog, Getting Back to Happy course (and coaching), side projects, and live annual conferences, Angel and I have been blessed by the amazing stories that people around the world have shared with us.  And right now, with full permission from the original sources, I want to share powerful snippets from twelve of these stories with you.  These are super short but incredibly focused accounts of life, decision-making, and the subtle regrets that sneak up on us along the way.

There’s definitely something for all of us to learn (or re-learn) here:

  1. “I recently met a super wealthy and influential businessman at a corporate conference—the man has a net worth of over a hundred million dollars.  In conversation, he told me he regretted never making it to his son’s hockey games or his daughter’s dance recitals.  It made me smile because my total net worth is probably only as much as this man’s last paycheck, but I’ve made it to everything, and my two children always smile and wave to me in the stands during practice and on game days.”
  2. “Today is the 14th day in a row that my 87-year-old nursing home patient’s granddaughter has come to visit him.  Two weeks ago, I told her that the only time I see her grandfather smile all week is when she visits him on Saturday afternoons.”
  3. “In the final decade of his life, my grandfather woke up every single day at 7 A.M., picked a fresh wild flower on his morning walk, and took it to my grandmother.  One morning, I decided to go with him to see her.  And as he placed the flower on her gravestone, he looked up at me and said, ‘I just wish I had picked her a fresh flower every morning when she was alive.  She really would have loved that.’”
  4. “Last night my best friend since childhood was put in the hospital for attempting suicide.  She’s always listened to my petty problems and asked me how I was feeling.  But I’m sitting here in tears now, and realizing that I rarely ever asked her how she was feeling because she always seemed like she had the perfect life in my eyes.”
  5. “Earlier today, in the last few hours of her life, she told me her only regret was that she didn’t appreciate every year with the same passion and purpose that she has had in the last two years after she was diagnosed with terminal cancer. ‘I’ve accomplished so much recently,’ she said. ‘If I had only known, I would have started sooner.’”
  6. “Today, after spending the past three years constantly hassling and bickering with the 20-something who lives and parties next door, I found myself crying in his arms and thanking him repeatedly for saving my son’s life.”
  7. “This morning at a train stop near the hospital, a man and his three young kids got on.  The kids were loud and completely out of control, running from one end of the train car to the other.  An annoyed passenger sitting next to me looked over at the man and asked, ‘Is there a reason you’re letting your kids go nuts right now?’  The man looked up with tears in his eyes and said, ‘The doc just told me their mother isn’t going to make it.  Sorry, I’m just trying to think before we all sit down at home to talk about this.’  And, of course, the annoyed passenger was speechless.”
  8. “Today my son turned seven, and I turned 23.  Yes, I had him on the day I turned 16.  Many of the choices I made when I was a teenager were beyond foolish, and I still have my regrets.  And even though I know I’ve grown, I sometimes I get worried that I’m bringing my son up wrong—that I’m somehow subconsciously passing my past foolishness on to him.  But today I took him to the park to celebrate our birthdays.  He played for two hours with a girl who has burn scars that cover most of her neck and face.  When my son took a break to eat a snack, he pointed to her and said, ‘She’s really pretty and cool!’  Which left me thinking, ‘I must be doing something right as a mom.’”
  9. “The ‘biggest nerd’ in my 2004 high school graduation class—a nice, quiet boy who I wasn’t very nice to—is now the heart surgeon who saved my mom’s life after she suffered from a sudden heart attack at 68 last night.”
  10. “As my grandfather rested in his hospital bed this evening, desperately fighting pancreatic cancer, he squeezed my hand tight and said, ‘Promise me, no matter how good or bad you have it, you will wake up every morning thankful for your life.  Because every morning you wake up, someone somewhere else will be desperately fighting for theirs.  It’s something so simple and important that I never valued until now.’”
  11. “I was recently reunited with an old friend after nine years of silence between us.  Throughout high school and college, we were best friends.  Then just before college graduation we got into a nasty fight over a boy.  Terrible, hateful words were exchanged and we never spoke again, until today.  And as we hugged each other, and cried, we acknowledged how irrelevant that boy is now.”
  12. “I am a 27-year-old mom to four beautiful children. Everyone in my family told me I was too young to have kids at 20.  And there were admittedly a few regret-filled times in my past when I deeply doubted myself and my decision to be a young mom.  But what nobody anticipated, including myself, is that at age 26 I would be diagnosed with a rare fallopian tube infection, requiring a full hysterectomy.  Now when people say I look too young to have four kids, I feel incredibly blessed.”
  13. “Today my daughter firmly confronted me with the fact that my biggest fear, a fear that has undoubtedly held me back from many life experiences, has never come true.  And I am turning 76-years-old tomorrow.”
  14. “This morning one of my regular customers, a really grumpy elderly man who has been eating in our diner every morning for the better part of five years, left me $1,000 in cash for his $7 breakfast.  Alongside the cash he left a small note that read, ‘Thank you, Christine.  I know I haven’t been the brightest smile in your life, and I know we’ve even exchanged rude remarks a few times over the years, but your smile and generally hospitable service have sincerely given me something to look forward to every morning since my wife passed away.  I wanted to say thank you.  I’m moving eight hours down the road this afternoon to live with my son and his family.  May the rest of your life be magical.’”
  15. “I sat down with my two daughters, ages six and eight, this afternoon to explain to them that we have to move out of our four-bedroom house and into a two-bedroom apartment for a year or two until I can find another job and build our savings back up.  It’s a conversation I’ve been avoiding for over a month, as I’ve struggled with the doubts and regrets of not being able to provide a financially stable household for us.  But my daughters just looked at each other after I told them, and then my youngest daughter turned to me and asked, ‘Are we all moving into that apartment together?’  ‘Of course,’ I immediately replied.  ‘Oh, so no big deal then,’ she said.”
  16. “This afternoon I was looking through an old Windows laptop that my dad used seven years ago before he lost his battle with colon cancer.  The laptop has been sitting around collecting dust at my mom’s house ever since.  In a folder named ‘Video Project’ oddly placed at the root of the C: drive, I found a video file my dad made about a month before he died that my mom and I had never seen before.  In the 15-minue video my dad talks about my mom and me, how grateful he is to have had the chance to a be part of our lives, and that he has no regrets at all about anything in his life—that he is totally at peace.  He ended by saying, “I know you two will miss me, but please smile for me, because I’ve lived well and I’m OK.  Really, I’m OK.”

Let Go & Let Appreciation Fuel Your Next Step

I hope the stories above made you think about how to improve your approach in certain life situations.  But, perhaps some of them also reminded you of how you’re falling short.  If it’s the latter, I want you to take a deep breath right now.  Remember that you don’t have to be defined by the things you did or didn’t do in the past.  Don’t let yourself be controlled by regret.  Maybe there’s something you could have done differently, or maybe not.  Either way, it’s merely something that’s already happened.

Do your best to cleanse your heart and mind.

How?

With focused presence and appreciation.

Just this morning, for example, after coming to terms with a regretful business decision I recently made, and after writing my heart out for an hour, I went for a long jog at the beach . . . sea foam kissing my feet with each step, white sand footprints behind me, and the morning sky bursting with bright colors overhead.

At the end of my jog I turned toward the ocean and took several deep breaths, mostly because the sky, and the Atlantic, had momentarily taken my breath away.

I stood there on the sand and applauded.  Yes, I literally clapped my hands in recognition.

Because this is the only response life truly deserves: a fully present, appreciative applause.

Today, wherever you are, whatever regrets or circumstances you’re dealing with, take a moment to really appreciate this gift we call life, and applaud.

Then do your best to give back to life.  Do something—anything—to show your gratitude for this imperfect miracle you’ve been given.  Be kind to a stranger, create something others can use, be loving to your family . . . make a small difference in your own unique way.

And see how it feels.

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ABOUT WIH RESOURCE GROUP, INC. (WRG)

WIH Resource Group is global leader providing of diversified environmental (waste and recycling), financial, expert witness services, transportation / logistics consulting solutions to its Clients throughout North America and internationally.

WRG provides solutions to complex challenges to its clients in the areas of environmental, alternative fuel fleet conversion studies, customer satisfaction surveys, fleet management matters, equipment and assets valuations, mergers & acquisitions (M&A), landfill gas management, renewable energy, waste & recycling collections, business process improvement, procurement services assistance, waste management operations, recycling processing, transfer stations, operational performance assessments (OPAs), recycling facilities (MRFs) studies, transportation and other feasibility and related financial analysis.

Formed in 2005, WRG’s Team consists of subject matter experts from the waste, recycling, alternative fuels, and transportation industries from both the public and private sectors.  WRG’s Team of experts have over 150 years of combined experience.

CLICK HERE to learn more about the rest of the Team of subject matter experts at WIH Resource Group.

For more information about WIH Resource Group’s diversified client services, and how we can best serve you, visit www.wihrg.com

Contact us today to see how we can best serve you at 480.241.9994 or admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

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YOUR GLOBAL LEADER IN CONSULTING

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

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WIH Resource Group Completes Alternative Fuels Feasibility Study for the City of Loveland Colorado


FOR IMMEDIATE RELEASE

PHOENIX, AZ, NOVEMBER 15, 2017 – WIH RESOURCE GROUP, INC. (WRG) IS PLEASED TO ANNOUNCE THE SUCCESSFUL COMPLETION OF AN ALTERNATIVE FUELS STUDY ON BEHALF OF THE CITY OF LOVELAND, COLORADO

Image result for city of loveland public worksWIH Resource Group, and its subcontractor, Fuel Solutions, Inc. were retained by the City of Loveland, Colorado to conduct the Feasibility Study on behalf of the City of Loveland.  The WRG  project Team members provided the City with a tailored set of strategies and recommendations, including:

  • Specific cost-benefit analyses for each recommended alternative, including a Return On Investment (ROI) projection;
  • A description of the projected timing and additional costs related to those recommended conversions;
  • Key details regarding new infrastructure needed and its associated capital/operating costs;
  • A description of potential grant-funding resources, options and opportunities.
  • And various efficiency recommendations:  i.e. Fleet Information/Management software upgrades/alternatives; anti-idling and right-sizing policies, increased use of telematics, etc.

“The WIH Resource Group Team was highly professional and responsive in meeting the City of Loveland’s expectations regarding its Alternative Fuels Feasibility Study.  Staff and elected officials from the City of Loveland now have much greater knowledge and confidence in how to proceed with greening our fleet methodically, successfully, and with reduced risks.  WIH Resource Group met our needs completely.” – Mick Mercer, Internal Services Manager – Public Works Department, City of Loveland, Colorado

MESSAGE FROM WIH RESOURCE GROUP PRESIDENT, BOB WALLACE:

“I am very proud of our team and that the City of Loveland is pleased with the results of our project work for them.  Both Mick Mercer and Steve Kibler, and the rest of the City staff involved in the project, were very knowledgeable and helpful in providing key resources and responding to the WRG Team’s questions about the City’s fleet management, fleet maintenance, City policies, financials and its operations.  The City of Loveland is outstanding and we are honored to have them as a client” – Bob Wallace, President – WIH Resource Group, Inc.

ABOUT WIH RESOURCE GROUP, INC. (WRG)

WIH Resource Group is global leader providing of diversified environmental (waste and recycling), financial, expert witness services, transportation / logistics consulting solutions to its Clients throughout North America and internationally.

WRG provides solutions to complex challenges to its clients in the areas of environmental, alternative fuel fleet conversion studies, customer satisfaction surveys, fleet management matters, equipment and assets valuations, mergers & acquisitions (M&A), landfill gas management, renewable energy, waste & recycling collections, business process improvement, procurement services assistance, waste management operations, recycling processing, transfer stations, operational performance assessments (OPAs), recycling facilities (MRFs) studies, transportation and other feasibility and related financial analysis.

Formed in 2005, WRG’s Team consists of subject matter experts from the waste, recycling, alternative fuels, and transportation industries from both the public and private sectors.  WRG’s Team of experts have over 150 years of combined experience.

CLICK HERE to learn more about the rest of the Team of subject matter experts at WIH Resource Group.

For more information about WIH Resource Group’s diversified client services, and how we can best serve you, visit www.wihrg.com

Contact us today to see how we can best serve you at 480.241.9994 or admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

wihwebsite

YOUR GLOBAL LEADER IN CONSULTING

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

Click on an image below to take you to WRG’s other sites!

Top 10 Recycling Countries From Around the World


As disappointing as it is, in regards to recycling, the United States does not make the cut. At just a 34 percent success rate, the U.S. sends only 1/3 of its waste into the recycling pool—which is well below many other countries worldwide.

That stat got us thinking: What are the top recycling countries in the world? And, what traits do those successful recycling locations possess?

Austria sits with the highest recycling rate out of any country in the world: 63 percent of all waste is diverted from landfills. As recycling programs have evolved, Austria’s overall performance in terms of municipal solid waste recycling has been stable and at a very high level for the past decade, according to the European Environment Agency (EEA).

“Austria has a long tradition of diverting waste from landfills and has a long-established recycling system. Most of the MSW (municipal solid waste) generated in the country is either recycled or incinerated,” as published in the Municipal Waste Management Report released by the EEA.

Furthermore, according to the Austrian constitution, the municipal waste management responsibilities are divided between the federal and the provincial governments. In addition to a handful of federal waste ordinances, a pivotal leg of the waste legislation is the 2002 Act on waste management, which established the bar for the country’s waste management practices.

According to a report compiled by Planet Aid—an organization that unites communities to bring about worldwide environmental and social change—Germany isn’t too far behind Austria. Germany sends 62 percent of its waste through the close-loop process, keeping it from landfills. And, Taiwan is keeping pace, hitting the top margin with a 60 percent success rate of recycling.

However, in an alternative approach, the recycling effort of the Zaballeen people in Cairo, Egypt, reflects even greater success than the aforementioned locations. With a metropolitan comprised of 60,000 people, you may be surprised to discover that the word Zaballeen is Arabic for “garbage people.”

As told in the 2010 documentary, Garbage Dreams, recyclers collect the urban waste and gather income from reusing, sorting, and reselling the articles they collect. The system has no established official or contemporary recycling facilities or sanitation services, yet, 80 percent of everything that is gathered is recycled.

“The Zaballeen have created the world’s most effective resource recovery system…they are actually saving our Earth. From out of the trash, they lifted themselves out of poverty and have a solution to the world’s most pressing crisis,” said Garbage Dreams Director and Producer Mai Iskander, as reported by Tom White for the International Documentary Association.

Likewise setting the recycling bar high—though, comparatively, with an established industry—Brazil recently broke global records for its aluminum recycling.

In 2014, the country recycled 98.4 percent of consumable packaging—and has been the number one recycler of consumer packaging in the world since 2001. In 2014, that high percentage equated to 289,500 tons of aluminum beverage cans out of 294,200 tons that were available in the market.

The country’s effort was linked to the economy—which was in recession—and the high cost of energy. Aluminum recycling requires less energy than producing new aluminum, so the cost-effective model created a natural incentive for the community.

Following Austria, Germany and Taiwan on Planet Aid’s list: another top recycling country is Singapore, sending 59 percent of its trash to be reused and recycled. Next up: South Korea recycles 49 percent of tossed goods. The United Kingdom hits the 39 percent mark with that percentage going into recycling. Lastly, closing out our top ten are Italy – recycling 36 percent of its trash – and France following closely behind with 35 percent.

The aforementioned locations are the top ten recycling countries in the world for varying reasons with their own unique approaches to the processes. As it seems, in order to implement a high success rate for a nationwide recycling program, the community requires one or all of these qualities: organization—be it through legislation, industry, or entrepreneurs—incentive: a personal motive or financial necessity, and cultural habit-building practices.

To learn more about how WIH Resource Group can assist you in recycling, waste management, transportation and business improvement processes, contact us:  WIH Resource Group, Inc

Content Source: General Kinematics

Contact WIH Resource Group
For more information, Visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

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ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!

The Western States’ Plan for EV Charging Infrastructure – Lessons Learned and Things to Watch


On October 4, 2017, the Governors of a number of western states signed a memorandum of understanding (“MOU”) to lay the foundation for work on a regional electric vehicle (“EV”) infrastructure development plan called the Regional Electric Vehicle Plan for the West (“REV West Plan”). The MOU was initially entered by Colorado, Utah, Nevada, Montana, Wyoming, Idaho and New Mexico, and later Arizona. The MOU calls for the participating states to work cooperatively to establish policies that will support the development of EV charging stations along 11 major transportation corridors that link their states together, spanning a total of 5,000 miles. The MOU mainly focuses on interstate highway infrastructure including East-West Interstate 10, 40, 70 76, 80, 84, 86, 90, 94 and North-South Interstates 15 and 25.

The signatories to the MOU anticipate a future with much higher levels of EV usage. To support this greater EV usage, the MOU calls for efforts by the states to:

  1. Coordinate station locations, thereby maximizing use and minimizing inconsistency across charging station infrastructure;
  2. Develop practices and procedures that will encourage more people to adopt EVs, including addressing “range anxiety”;
  3. Develop operating standards for charging station uniformity;
  4. Explore ways to incorporate EV charging stations in the planning and development processes;
  5. Encourage automakers to stock a variety of EVs in participating states; and
  6. Collaborate on funding and finding opportunities for the network.

Building on the Experience of the West Coast Electric Highway

The concept of a regional EV charging network along corridors is not entirely new. In October 2013, the governments of California, Washington, Oregon and British Columbia signed an agreement called the “Pacific Coast Action Plan on Climate and Energy,” which included a commitment to transition the West Coast to clean modes of transportation. Part of this plan involved the creation of an electric highway, called the West Coast Electric Highway.  Specifically, the West Coast Electric Highway was intended to be an extensive network of DC fast-charging stations, also equipped with Level 2 chargers, located every 20 to 50 miles along the major north-south corridors along the West Coast, as well as other major roadways.

In 2014, the states of Oregon and Washington took the lead in installing the Pacific Northwest portion of the West Coast Electric Highway.  California then followed in 2015 and 2016 with two grant solicitations administered by the California Energy Commission, seeking to provide funding for private developers to install DC fast-charging stations along I-5 and Route 99 from Oregon border to Oceanside, as well as portion of U.S. Highway 101. To date, more than $20 million in funding has been issued for installation of 191 DC fast-charge sites and 123 Level 2 charge sites throughout California.
Things to Watch with the REV West Plan

The experience with the West Coast Electric Highway provides some lessons learned of relevance to the REV West Plan. Below is a list of key things to watch:

1. Political Support.
Strong political support will be crucial to carrying out the REV West Plan, especially because it will require efforts from numerous state agencies as well as the private sector. For example, in California, Governor Brown signed an executive order in 2012 to establish a long-term goal of bringing  1.5 million zero-emission vehicles to California’s roadways by 2025. This has galvanized the state and provided a target that all state agencies could work toward. The Governor’s office has continued to stay actively engaged with this effort, releasing an updated action plan as recently as last year to continue to drive and coordinate the efforts of all state agencies involved. Even so, 5 years have passed since the executive order was enacted, and while significant progress has been made on many fronts, the DC fast-charging corridors are just getting their infrastructure installed. It will take a similar level of consistent political will from the Governors of each of the signatories to the MOU to accomplish its goals.

2. Funding.
A second major issue is how the infrastructure will be funded. The West Coast Electric Highway used a public/private partnership model that leveraged public funds at the state and federal level with matching contributions made by private developers.  In building the Pacific Northwest portion of the West Coast Electric Highway, the states of Washington and Oregon used Federal funding for the majority of the equipment and installation costs, and in-kind funding provided by the developer — AeroVironment, Inc.  California used a similar model, awarding grant funding to developers and requiring matching contributions for the purchase and installation of DC fast-charging infrastructure along select corridors.

The MOU does not specify any funding model or level of funding to be allocated to the program. Statements from the Governor of Colorado indicate that some of Colorado’s funding will come from the $68.7 million Volkswagen diesel emission scandal settlement.  Like the West Coast Electric Highway, each state will need to decide on the level, source, and method of funding for the portion of the network to be installed in that state.

3. The Role of the Utilities.
Comprehensive EV infrastructure planning requires a decision about the proper role of the local electric utility. Various options exist, from a passive role where the utility just provides permitting for new charging stations, to an active role where the utility actually installs, owns and operates EV charging stations, to somewhere in between (i.e., utility administering EV charging incentives and rebates, etc.). In a number of states, utilities have sought approval to invest in new EV infrastructure to be owned and operated by the utility. Those requests have met with mixed results. In California, regulators approved plans for the state’s major utilities to own so-called “make ready” infrastructure (the distribution lines and equipment to bring energy from the grid to the place where the charging station is installed), but denied requests for the utilities to own the charging station equipment itself. This balance was struck to enable utilities to leverage their low cost of capital for building infrastructure while promoting the market for third party EV station operators and technologies.

For the REV West Plan states, questions remain as to if and to what extent the utilities should own the fast-charging stations and the make ready infrastructure. Resolving this question will tell us much about the future of the market for EV infrastructure in the REV West states.

In addition, utilities exert an enormous influence on EV infrastructure development through the electric rates that they administer. One of the key electric rate concepts for EV station developers is the concept of a demand charge. A demand charge is a special charge based on the customer’s peak energy consumption over a certain period of time. In contrast to an energy rate that merely charges a customer for the total amount of energy consumed over time, a demand charge charges a customer a special charge based on the level of their peak demand. This charge exists to compensate utilities for the purchasing of electricity needed to meet these peak periods.

Demand charges are often the largest single component of the operational cost of an EV charging stations. The REV West states should consider calling on the utilities to open proceedings at their respective regulatory commissions to set special demand charge rates applicable to EV charging.

4. Interoperability and technology.
To carry out a regional plan among various states for EV charging infrastructure requires seamless integration. Planners should coordinate on things like networking of stations for data gathering, monitoring, and interoperability. Above all, planners should remember the EV driver experience and avoid a situation where balkanized networks require different accounts and access cards when a driver crosses a state line.

In addition, as battery technology has rapidly improved, the current generation of EVs are being equipped with much larger battery systems (to enable them to travel longer on a single charge). These next-generation EVs will require higher-powered DC fast-chargers than the current generation of EVs. REV West planners should consider how best to accommodate future charging station needs in this rapidly changing industry. Planners should consider installing the highest-capacity EV station equipment on the market and building extra electric capacity into the connecting equipment to facilitate a future with much higher utilization than today.

The REV West plan is the latest sign that electrification of our nation’s transportation sector is underway. As this discussion shows, however, much work remains for the planners in the REV West states to ensure that the REV West plan achieves its goals. Success will likely lead future states to look at the REV West states as an example, perhaps encouraging them to build similar regional EV networks in other major regions like the midwest and east coast

CLICK HERE to check out WIH Resource Group’s Alternative Fuels & Fleet Conversion Services to help improve your business operations and financials.

Source: WIH Resource Group & Stoel Rives LLP

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

wihwebsite

ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!

5 Ways Business Improvement Process (BIP) Services Can Help Your Business


“Business Improvement Process services can help your company streamline operations and increase its bottom line.  In a highly functional business, everyone – from the janitor to the CEO – work towards common goals.”  – Bob Wallace, President – WIH Resource Group

The purpose of a business improvement process (BIP) strategy is to evaluate and develop processes within a business that boost productivity and maximize profits. Many small to medium-sized businesses often regard them as an unnecessary expense, reserved only for the big corporations; however, every company—regardless of size or turnover—could benefit from making a formal assessment of their operations every once in a while.

If you’re thinking about investing in a process improvement strategy, but aren’t sure whether or not you can afford it, the following benefits may sway you in the right direction.

1 – Identifies Common Problem Areas

No business is perfect. Even Apple, the most valuable brand in the world, could make improvements. Having said that, there’s a reason why they’re at the top of their game: because they’re constantly refining their business model. Tech giants like Apple, Tesla and Microsoft spend phenomenal amounts of money on identifying and rectifying problems in order to streamline their operation. While the costs may seem great, an ounce of prevention is worth a pound of a cure.

2 – Improves the Customer Experience

Contrary to popular belief the customer is not always right; however, they always think they’re right. Improving customer experience starts by studying their wants and needs, and then delivering a competitive advantage. Behind every genuine complaint is a broken business process. While polite customer service staff can help, they aren’t always a solution. Sometimes you need to look deeper in order to improve your company’s front-of-house.

3 – Reduces Response Time

When people pay for goods or services they not only expect to get their money’s worth, but also a delivery in a timely fashion. A satisfied customer will come back to you again and again. In fact, most businesses generate around 80 percent of their revenue from repeat business. If you aren’t seeing similar results, something could be wrong. By removing non-value-added tasks and re-structuring your organization, you could dramatically reduce response times without hindering quality. This will give you a major advantage over your competitors.

4 – Improves Asset Productivity

Assets are acquired for one reason only: to produce profits. Whether it’s staff, equipment, facilities, technology or any other form of intellectual property, few managers will measure how well these assets are performing. Process improvement methods for businesses will help you quantify this data in layman’s terms, showcasing what’s working, and most importantly, what’s not working. This information can then be used to implement beneficial changes.

5 – Drives Everyone Towards Common Goals

It’s surprising how many businesses start trading without knowing what they’re actually working towards. In a highly functional business, everybody – from the janitor to the CEO – will work towards common goals. You must define your mission statement in order to succeed. Part of process improvement is about identifying goals and ensuring everybody works towards them,.

At the very heart of it, good business isn’t just about profit margins, it’s also about providing a safe, secure and happy environment for your staff. If you’re eager to make improvements that work for everybody, devising a process improvement strategy could be the fastest and most effective way of generating results.

CLICK HERE to check out WIH Resource Group’s Operational Performance Assessment (OPA) Services to help improve your business operations and financials.

Source: WIH Resource Group

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

wihwebsite

ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!

WIH Resource Group Business Improvement Processes


WRG Services Spotlight

Here at WIH Resouce Group (WRG), were excited to assist you and we’ve come up with an in-depth plan to help improve your business operations and financials.  Since WRG focuses on providing our cleints with expert advice using top performance benchmarks and tools to increase your company’s performance, through a variety of the many services we offer, we are going to spotlight one of our core services weekly just for you.
Bob Wallace, MBA – President of WRG

#1 – WRG’s Operational Performance Assessment (the OPA)

WRG’s Operational Performance Assessment (OPA) provides you with detailed and critical information about your organization’s performance, offering the insights and tools needed to drive superior results quickly and lower your costs. The OPA is designed for companies that want to develop the most effective operation and understand how the highest performers have achieved it in the industry. Read more details below or click the “Let’s Get Started” button for the full content on our website.

Let’s Get Started
WRG’s Operational Performance Assessment, referred to as the “OPA”, is an operational efficiency audit – a technical review – of your operations.  The OPA includes reviewing: safety, waste collections, landfill – disposal, transfer station, MRF, recycling facilities, fleet management, related operations and facilities. It provides you with a practical evaluation of what’s working and what’s not.  If it’s part of your operations we’ll study it for you.

We then measure the productivity of the individual activities using our proprietary operations and financial analysis models and proformas.

We’ll present our findings and recommendations to you in a detailed report that provides instructions on how to improve your operation’s efficiency, and how those improvements translate into savings for your bottom line.

High Level OPA Review

If you aren’t ready for an in-depth OPA or don’t have the budget for a comprehensive evaluation, we also offer high level OPA reviews. We can focus on just a few major aspects of your operation, providing you a high level perspective, with recommendations on what to focus on more in-depth to gain efficiencies and greater profitabilty.

Want more information on how WIH Resource Group’s OPA can save your operation money and increase your productivity and efficiencies?

Contact WRG Now!

WRG’s Business Solutions

Our cross functional team comprises professionals with extensive waste, recycling, landfill gas, equipment and facility valuations, alternative fuels, fleet management, safety, transportation, functional operational, financial management and advisory experience who have implemented operational best practices at some of the world’s most respected companies.

Leveraging this experience as well as WRG’s structured, fact-based approach to operational improvement – we have helped clients across a variety of industries minimize risk, enhance customer satisfaction, operating margins, and reduced working capital requirements.

Click on the core service below that you are interested in for more details.  Some of our core consulting services focus on helping clients in these key areas:

  • M&A Support Services:  We provide deep subject matter expertise in an advisory capacity to help investors execute critical operational due diligence, transactional support, as well as post-merger integration activities to reduce risk and drive EBITDA expansion.
  • Business Performance Improvement:  We help clients address the complex issues that can erode operational performance across waste & recycling collections, recycling, Material Recovery Facilities (MRFs), transfer stations, landfills, composting, landfill gas systems and transportation – helping to build a new culture that helps sustain improvements over the long term.
  • Research, Surveying & Polling: WRG offers complete quantitative and qualitative research services, excelling in the design of customized surveys and research approaches to meet specific client needs.
  • Financial Cost of Service Studies: WRG’s team maintains a licensed Certified Public Accountant (CPA) on staff practicing in the field of integrated solid waste management with an emphasis in the financial analysis and operational evaluation of solid waste and recycling collection systems and facilities. Our CPA has assisted numerous public and private entities with setting collection rates, service procurement, program implementation, financial and performance audits, planning, and facility & systems analysis.
  • Safety Audits & Training:  Our team of experts offers specialized environmental health and safety services.  Members of WRG’s team are Certified Safety Professionals offering a full range of partnership safety assistance.  WRG is experienced in conducting safety audits, reviewing areas as diverse as management planning, budgeting, compliance, and benchmarking against other companies in similar SIC codes.
  • Expert Witness Services: Our team of expert witnesses are subject matter experts experienced in safety, landfill gas, waste & recycling collections, MRFs, landfills, transportation and personal injury.
  • Equipment and Facility Asset Valuations:  WRG’s valuation services include appraisals for waste facilities and inventories of waste and recycling equipment, vehicles, containers, landfill and transfer station “yellow iron” and a wide range of industrial and business equipment.  Every appraisal and valuation we conduct is done with extensive valuation experience.  We provide detailed appraisal and valuation reports that follow USPAP (Uniform Standards of Professional Appraisal Practice).  Our reports provide supporting documentation and images as needed for clients.
  • Alternative Fuels & Landfill Gas (RNG):  WRG will provide a comprehensive study of your current fleet makeup,  fueling characteristics, duty cycles and work applications, operations & maintenance practices, combined with an analysis of existing regional alternative fuel resources and clean air considerations.
  • Procurement Assistance: Whether you need assistance drafting an RFP / RFI / RFQ for services or responding to one, we can lead the efforts drafting the procurement and contract documents or your Proposal.
  • Organizational Change Management: WRG’s team can help your organization become aligned with the critical changes required for success. We work across the entire organization, offering business-oriented and data-driven solutions to drive your organization’s specific agenda to achieve the highest impacts and sustainable business results.
  • Wasteshed Market Radius Studies: The radius reports capture all waste disposal operations within a given market.They provide you with analysis of the major players by market share; show historical trends in pricing, waste disposal volume and disposal capacity specific to the geographic area included in the radius of the study.
  • Route Auditing & Rerouting: Whether you want to optimize solid waste or recycling collection routes for a fleet of 5 trucks or 150, need routing for high density areas or point-to-point collection, WRG provides both routing software tools as well as Field Route Auditors that can perform manual route audits that make on-route waste collection and dispatch operations both efficient and cost-effective.

If you are a member of a company’s management team looking to dramatically boost your organization’s operational and financial performance, or are part of a private equity firm seeking to enhance the profitability and value of its portfolio companies, we encourage you to learn more about WIH Resource Group and how we can help.

We can be reached at 480.241.9994 or admin@wihrg.com

 
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Copyright © 2017 WIH Resource Goup, Inc. All rights reserved.

Our mailing address is:
WIH Resource Group, Inc.
Phone: 480.241.9994 ~ Email: admin@wihrg.com
P.O. Box 74873 ~ Phoenix, AZ 85087
www.wihrg.com

Source: WIH Resource Group

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

wihwebsite

ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!

Why Successful People Never Bring Smartphones Into Meetings


You are annoying your boss and colleagues any time you take your phone out during meetings, says new research from USC’s Marshall School of Business, and if you work with women and people over forty they’re even more perturbed by it than everyone else.

The researchers conducted a nationwide survey of 554 full-time working professionals earning above $30K and working in companies with at least 50 employees. They asked a variety of questions about smartphone use during meetings and found:

  • 86% think it’s inappropriate to answer phone calls during meetings
  • 84% think it’s inappropriate to write texts or emails during meetings
  • 66% think it’s inappropriate to write texts or emails even during lunches offsite
  • The more money people make the less they approve of smartphone use.

The study also found that Millennials are three times more likely than those over 40 to think that smartphone use during meetings is okay, which is ironic considering Millennials are highly dependent upon the opinions of their older colleagues for career advancement.

TalentSmart has tested the emotional intelligence of more than a million people worldwide and found that Millennials have the lowest self-awareness in the workplace, making them unlikely to see that their smartphone use in meetings is harming their careers.

Why do so many people—especially successful people—find smartphone use in meetings to be inappropriate? When you take out your phone it shows a:

  • Lack of respect. You consider the information on your phone to be more important than the conversation at hand, and you view people outside of the meeting to be more important than those sitting right in front of you.
  • Lack of attention. You are unable to stay focused on one thing at a time.
  • Lack of listening. You aren’t practicing active listening, so no one around you feels heard.
  • Lack of power. You are like a modern-day Pavlovian dog who responds to the whims of others through the buzz of your phone.
  • Lack of self-awareness: You don’t understand how ridiculous your behavior looks to other people.
  • Lack of social awareness: You don’t understand how your behavior affects those around you.

I can’t say I’m surprised by the USC study’s findings. My company coaches leaders using 360° assessments that compare their self-perception to how everyone else sees them. Smartphone use in meetings is one of the most common coworker complaints.

It’s important to be clear with what you expect of others. If sharing this article with your team doesn’t end smartphone use in meetings, take a page out of the Old West and put a basket by the conference room door with an image of a smart phone and the message, “Leave your guns at the door.”

ABOUT THE AUTHORS:

Kevin Kruse is a NYT bestselling author, accomplished speaker, and expert in employee engagement and leadership. Download free articles at his website KevinKruse.com

Dr. Travis Bradberry is the award-winning co-author of the #1 bestselling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, the world’s leading provider of emotional intelligence tests, emotional intelligence training, and emotional intelligence certification, serving more than 75% of Fortune 500 companies. His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.

Source: WIH Resource Group

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

wihwebsite

ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!