5 Ways Business Improvement Process (BIP) Services Can Help Your Business

“Business Improvement Process services can help your company streamline operations and increase its bottom line.  In a highly functional business, everyone – from the janitor to the CEO – work towards common goals.”  – Bob Wallace, President – WIH Resource Group

The purpose of a business improvement process (BIP) strategy is to evaluate and develop processes within a business that boost productivity and maximize profits. Many small to medium-sized businesses often regard them as an unnecessary expense, reserved only for the big corporations; however, every company—regardless of size or turnover—could benefit from making a formal assessment of their operations every once in a while.

If you’re thinking about investing in a process improvement strategy, but aren’t sure whether or not you can afford it, the following benefits may sway you in the right direction.

1 – Identifies Common Problem Areas

No business is perfect. Even Apple, the most valuable brand in the world, could make improvements. Having said that, there’s a reason why they’re at the top of their game: because they’re constantly refining their business model. Tech giants like Apple, Tesla and Microsoft spend phenomenal amounts of money on identifying and rectifying problems in order to streamline their operation. While the costs may seem great, an ounce of prevention is worth a pound of a cure.

2 – Improves the Customer Experience

Contrary to popular belief the customer is not always right; however, they always think they’re right. Improving customer experience starts by studying their wants and needs, and then delivering a competitive advantage. Behind every genuine complaint is a broken business process. While polite customer service staff can help, they aren’t always a solution. Sometimes you need to look deeper in order to improve your company’s front-of-house.

3 – Reduces Response Time

When people pay for goods or services they not only expect to get their money’s worth, but also a delivery in a timely fashion. A satisfied customer will come back to you again and again. In fact, most businesses generate around 80 percent of their revenue from repeat business. If you aren’t seeing similar results, something could be wrong. By removing non-value-added tasks and re-structuring your organization, you could dramatically reduce response times without hindering quality. This will give you a major advantage over your competitors.

4 – Improves Asset Productivity

Assets are acquired for one reason only: to produce profits. Whether it’s staff, equipment, facilities, technology or any other form of intellectual property, few managers will measure how well these assets are performing. Process improvement methods for businesses will help you quantify this data in layman’s terms, showcasing what’s working, and most importantly, what’s not working. This information can then be used to implement beneficial changes.

5 – Drives Everyone Towards Common Goals

It’s surprising how many businesses start trading without knowing what they’re actually working towards. In a highly functional business, everybody – from the janitor to the CEO – will work towards common goals. You must define your mission statement in order to succeed. Part of process improvement is about identifying goals and ensuring everybody works towards them,.

At the very heart of it, good business isn’t just about profit margins, it’s also about providing a safe, secure and happy environment for your staff. If you’re eager to make improvements that work for everybody, devising a process improvement strategy could be the fastest and most effective way of generating results.

CLICK HERE to check out WIH Resource Group’s Operational Performance Assessment (OPA) Services to help improve your business operations and financials.

Source: WIH Resource Group

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

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Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

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 A Phoenix, AZ based mid-sized recycling and waste hauling company with processing plants in Arizona and offices in Phoenix, New York City and Beijing, China is actively looking for a VP of Sales. The company processes recyclable by-products at its plants in Arizona, and purchases scrap throughout the U.S. for the Asia/Pacific region. It has over 50 full-time employees and processes over 80 million pounds annually of recyclable by-products and waste residue.

The position of Vice President Sales is responsible for developing and leading a current team of 7 sales professionals based in Phoenix, AZ. This is a senior level position with responsibility as an officer of the company.

The candidate must have a minimum of 10-15 years experience in industrial and commercial sales. The candidate must have a minimum of 5 years experience directing both inside and outside sales professionals. The candidate will be expected to produce and close individual sales opportunities as well as evaluate and construct a team of sales professionals.

To be considered for this position, candidates must have substantive high-level relationships and a deep working knowledge of Arizona based industrial and commercial manufacturers and distribution centers.

Only Phoenix area candidates will be considered.

No relocation assistance is available. The candidate must provide references, including references from previous customers, and be able to pass a background check.

Skills and Qualifications

 • 15 years of verifiable and successful sales and sales management experience

 • Familiarity with Phoenix area manufacturing, distribution, construction, and MRO markets

 • A self starter with an entrepreneurial attitude that requires little or no micro-management and a tremendous desire to win

 • Ability to hire, train, motivate, and coach both inside and outside sales resources to meet financial goals

 • Track record selling total business solutions with a consultative sales approach

 • Strong communication and organizational skills

 • Previous success with sales planning and implementing new sales programs

If you are a high-caliber individual interested in excelling at a mid-sized, growth oriented company, please include a detailed resume, salary requirements and references to:

Bob Wallace Principal & VP of Client Solutions

WIH Resource Group

Email: admin@wihrg.com

Fax: 623-505-2634

Source: WIH Resource Group

Should you have any questions about this news or general questions about our diversified services, please contact Bob Wallace, Principal & VP of Client Solutions at WIH Resource Group and Waste Savings, Inc. at admin@wihrg.com

Feel free to visit our websites for additional information on our services at: http://www.wihrg.com and http://www.wastesavings.net and our daily blog at https://wihresourcegroup.wordpress.com

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New York City – Town of Smithtown NY Chooses CNG to Cut Refuse Collection Costs

Faced with rising refuse collection costs, the Town of Smithtown, New York, decided to require its refuse collection contractors to use compressed natural gas (CNG) trucks. It was the first New York municipality to institute such a requirement. On January 1, 2007, the 30 contractor-owned diesel refuse trucks collecting solid waste and recyclables from the town’s 116,000 residents were replaced by 22 CNG models.

Smithtown selected four bidders for seven-year contracts: Brothers Carting, Dejana Industries, Jody Industries, and V. Garafalo Carting. The companies were responsible for buying the new CNG trucks. To offset the higher cost for these trucks versus diesel trucks, the companies had the option of claiming the Federal Alternative Motor Vehicle Credit for up to 80% of the incremental cost. An alliance of local organizations helped the contractors find financing options.

To establish CNG fueling infrastructure, Smithtown partnered with natural gas supplier Clean Energy. With no leasing agreements, access fees, or capital outlay for Smithtown, the contract required Clean Energy to provide the fueling infrastructure and commission local service providers. Because of Smithtown’s new contract with the refuse collectors, Clean Energy had to complete the fueling station in six months–two to four months faster than it usually takes to locate a station, obtain permits, and secure a compressor.

To accomplish this, Clean Energy received permission from the New York Department of Transportation (NYDOT) and Office of General Services to allow expansion of a station in nearby Hauppauge, which Clean Energy already operated for New York State. The Hauppauge expansion supported NYDOT’s goal to increase natural gas use as a vehicle fuel and brought additional revenue to the state of $0.05 per gasoline gallon equivalent. Clean Energy expanded the Hauppauge volumetric gas flow rate from 15 to 2,000 scfm and opened the station within four months.Smithtown entered into an agreement on fuel pricing with Clean Energy through 2013. CNG costs for the refuse trucks started at $2.33 per diesel gallon equivalent (DGE) through 2008 and increase each year to conclude at $2.94 per DGE in 2013. The contracted CNG price could decrease if the price differential between diesel and CNG goes above a set threshold.

“Controlling refuse collection costs for town residents was the primary reason Smithtown chose CNG,” explained the coordinator of the Greater Long Island Clean Cities Coalition. “The commitment from Clean Energy to set a stable fuel price was very important.” Switching to CNG provides environmental and energy-security benefits for Smithtown.

The CNG refuse trucks are projected over the life of the contract to reduce emissions of nitrogen oxides by 265 tons and particulate matter by 15 tons. Smithtown also expects to displace more than 1.5 million DGE of petroleum-based fuel.The benefits are amplified when other towns adopt a similar strategy. Smithtown’s success inspired nearby Brookhaven to plan the deployment of 67 CNG trucks in 2009 in a similar effort.

Clean Cities inspired Smithtown’s move to CNG. In May 2006, Russell Barnett, Smithtown’s Environmental Protection Director, saw a Clean Cities alternative fuel presentation at the Federation of New York Solid Waste Associations Solid Waste/Recycling Conference & Trade Show in Bolton Landing, New York. The presentation persuaded him that CNG was the best choice for Smithtown’s refuse fleet. For more information, contact Russell Barnett.

Source: United States Department of Energy (DOE)

If you have any questions about this news or general questions about our diversified services, please contact Bob Wallace, Principal & VP of Client Solutions at WIH Resource Group and Waste Savings, Inc. at admin@wihrg.com.

Feel free to visit our websites for additional information on our services at: http://www.wihrg.com and http://www.wastesavings.net and our daily blog at https://wihresourcegroup.wordpress.com

WIH Resource Group on Linked In: http://www.linkedin.com/groups?home=&gid=1150967&trk=anet_ug_hm

Follow Bob Wallace and WIH Resource Group on Twitter: http://twitter.com/wihresource

Brooklyn’s Trash Rides the Rails

The city has taken a new step in environmental management by exporting North Brooklyn’s residential and municipal solid waste by rail instead of by truck, Mayor Bloomberg announced Tuesday.

The trash will be trucked from the Sanitation Department’s existing Varick Avenue I station, which has been redesigned to allow containers to be transferred onto trains. From there, the trash trains will proceed east over the New York and Atlantic’s Bushwick freight line to the Fresh Pond Yard in Queens, where the cars will be transferred to CSX trains heading over the Hell Gate Bridge, then south through to the landfills of Virginia.

The new plan, which adds a maximum of 12 freight cars a day to the New York and Atlantic, is part of the city’s Solid Waste Management Plan.

“By exporting 950 tons of residential and municipal waste per day by rail, we’re eliminating more than 40 long-haul tractor trailer trips each day – or about 13,000 trips per year,” said Mayor Bloomberg. “That’s not only going to help reduce congestion on the borough’s streets and highways, it also will reduce the city’s greenhouse gas emissions and improve the air we breathe – especially in communities that have long been unjustly saddled with handling other people’s waste.”

Residents of Williamsburg, Bushwick and Greenpoint have long complained about parades of trucks clogging the streets of their neighborhoods at all hours, heading for waste processing facilities.

“For too long Community Board 1 has been burdened with a disproportionate amount of the city’s waste and has suffered with truck traffic, deplorable street conditions and high noise and air pollution,” said Councilwoman Diana Reyna. “Waste by rail will assist in alleviating this inconvenience and is a step in the right direction in moving forward with a more environmentally just Solid Waste Management Plan.”

Six days per week, the Varick Avenue I transfer station will receive an average of 950 tons of waste per day from Brooklyn Community Boards 1, 3, 4 and 5. Waste will be loaded into the aforementioned containers, each holding approximately 18 tons. The containers in turn will be loaded onto freight cars.

Paul Victor, president of the New York and Atlantic, says the Bushwick line already handles a variety of freight, from building materials to flour to beer. Most of this freight, however, is inbound, or traveling east from the Bushwick freight terminal. The trash cars, on the other hand, will be outbound.

The Bushwick freight line, which dates to the 19th century, once handled both passengers and freight, but passenger service ended in the 1920s, a victim of competition from subways, trolleys and cars. For a view of the branch, the Forgotten New York web site (www.forgotten-ny.com) has a page on the line.

The New York and Atlantic leases both the Bushwick line and another Brooklyn freight line, the Bay Ridge line, from the Long Island Railroad.

Source:  Brookyln Daily Eagle


If you have any questions about this news or general questions about our diversified consulting services, please contact us at admin@wihrg.com.  Feel free to visit our websites for additional information on our services at: www.wihrg.com, www.wihresourcegroup.com and www.wastesavings.net.