5 Ways Business Improvement Process (BIP) Services Can Help Your Business


“Business Improvement Process services can help your company streamline operations and increase its bottom line.  In a highly functional business, everyone – from the janitor to the CEO – work towards common goals.”  – Bob Wallace, President – WIH Resource Group

The purpose of a business improvement process (BIP) strategy is to evaluate and develop processes within a business that boost productivity and maximize profits. Many small to medium-sized businesses often regard them as an unnecessary expense, reserved only for the big corporations; however, every company—regardless of size or turnover—could benefit from making a formal assessment of their operations every once in a while.

If you’re thinking about investing in a process improvement strategy, but aren’t sure whether or not you can afford it, the following benefits may sway you in the right direction.

1 – Identifies Common Problem Areas

No business is perfect. Even Apple, the most valuable brand in the world, could make improvements. Having said that, there’s a reason why they’re at the top of their game: because they’re constantly refining their business model. Tech giants like Apple, Tesla and Microsoft spend phenomenal amounts of money on identifying and rectifying problems in order to streamline their operation. While the costs may seem great, an ounce of prevention is worth a pound of a cure.

2 – Improves the Customer Experience

Contrary to popular belief the customer is not always right; however, they always think they’re right. Improving customer experience starts by studying their wants and needs, and then delivering a competitive advantage. Behind every genuine complaint is a broken business process. While polite customer service staff can help, they aren’t always a solution. Sometimes you need to look deeper in order to improve your company’s front-of-house.

3 – Reduces Response Time

When people pay for goods or services they not only expect to get their money’s worth, but also a delivery in a timely fashion. A satisfied customer will come back to you again and again. In fact, most businesses generate around 80 percent of their revenue from repeat business. If you aren’t seeing similar results, something could be wrong. By removing non-value-added tasks and re-structuring your organization, you could dramatically reduce response times without hindering quality. This will give you a major advantage over your competitors.

4 – Improves Asset Productivity

Assets are acquired for one reason only: to produce profits. Whether it’s staff, equipment, facilities, technology or any other form of intellectual property, few managers will measure how well these assets are performing. Process improvement methods for businesses will help you quantify this data in layman’s terms, showcasing what’s working, and most importantly, what’s not working. This information can then be used to implement beneficial changes.

5 – Drives Everyone Towards Common Goals

It’s surprising how many businesses start trading without knowing what they’re actually working towards. In a highly functional business, everybody – from the janitor to the CEO – will work towards common goals. You must define your mission statement in order to succeed. Part of process improvement is about identifying goals and ensuring everybody works towards them,.

At the very heart of it, good business isn’t just about profit margins, it’s also about providing a safe, secure and happy environment for your staff. If you’re eager to make improvements that work for everybody, devising a process improvement strategy could be the fastest and most effective way of generating results.

CLICK HERE to check out WIH Resource Group’s Operational Performance Assessment (OPA) Services to help improve your business operations and financials.

Source: WIH Resource Group

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

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ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

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More information on WIH Resource Group and its services can be found at www.wihrg.com.

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Solid Waste Industry Launches Major Environmental Program


The National Solid Waste Management Association (NSWMA) announced recently the launch of Environmentalists. Every Day: America’s Solid Waste Industry, a national awareness program to help local communities, public officials and the media better appreciate the importance of the industry to public health, environmental sustainability and energy efficiency.

“In every community, the men and women of America’s solid waste industry play an increasingly important role in solving some of today’s most pressing environmental challenges. We are leaders in recycling and composting. We are leaders in generating renewable energy from solid waste,” said Bruce Parker, NSWMA President and CEO. “Environmentalism isn’t just an idea or goal for us; it’s the way that we do our work, every day.”

“Our new program will help the people who work in our industry tell their customers, neighbors and friends about the contributions they make to their communities and the nation,” said Parker.

As part of the Environmentalists. Every Day. program, NSWMA has launched a visitor-friendly web site (www.environmentalistseveryday.org), which explains the waste collection process; provides information on the industry’s efforts to protect the environment and transform household trash into renewable resources; and offers tips for consumers to be more responsible with their waste. The site will be frequently updated with news, fact sheets and other materials, including chats and surveys.

The association also has produced a comprehensive toolkit to help its members reach out to their communities to educate stakeholders about the essentiality of solid waste management.