Top 10 Recycling Countries From Around the World


As disappointing as it is, in regards to recycling, the United States does not make the cut. At just a 34 percent success rate, the U.S. sends only 1/3 of its waste into the recycling pool—which is well below many other countries worldwide.

That stat got us thinking: What are the top recycling countries in the world? And, what traits do those successful recycling locations possess?

Austria sits with the highest recycling rate out of any country in the world: 63 percent of all waste is diverted from landfills. As recycling programs have evolved, Austria’s overall performance in terms of municipal solid waste recycling has been stable and at a very high level for the past decade, according to the European Environment Agency (EEA).

“Austria has a long tradition of diverting waste from landfills and has a long-established recycling system. Most of the MSW (municipal solid waste) generated in the country is either recycled or incinerated,” as published in the Municipal Waste Management Report released by the EEA.

Furthermore, according to the Austrian constitution, the municipal waste management responsibilities are divided between the federal and the provincial governments. In addition to a handful of federal waste ordinances, a pivotal leg of the waste legislation is the 2002 Act on waste management, which established the bar for the country’s waste management practices.

According to a report compiled by Planet Aid—an organization that unites communities to bring about worldwide environmental and social change—Germany isn’t too far behind Austria. Germany sends 62 percent of its waste through the close-loop process, keeping it from landfills. And, Taiwan is keeping pace, hitting the top margin with a 60 percent success rate of recycling.

However, in an alternative approach, the recycling effort of the Zaballeen people in Cairo, Egypt, reflects even greater success than the aforementioned locations. With a metropolitan comprised of 60,000 people, you may be surprised to discover that the word Zaballeen is Arabic for “garbage people.”

As told in the 2010 documentary, Garbage Dreams, recyclers collect the urban waste and gather income from reusing, sorting, and reselling the articles they collect. The system has no established official or contemporary recycling facilities or sanitation services, yet, 80 percent of everything that is gathered is recycled.

“The Zaballeen have created the world’s most effective resource recovery system…they are actually saving our Earth. From out of the trash, they lifted themselves out of poverty and have a solution to the world’s most pressing crisis,” said Garbage Dreams Director and Producer Mai Iskander, as reported by Tom White for the International Documentary Association.

Likewise setting the recycling bar high—though, comparatively, with an established industry—Brazil recently broke global records for its aluminum recycling.

In 2014, the country recycled 98.4 percent of consumable packaging—and has been the number one recycler of consumer packaging in the world since 2001. In 2014, that high percentage equated to 289,500 tons of aluminum beverage cans out of 294,200 tons that were available in the market.

The country’s effort was linked to the economy—which was in recession—and the high cost of energy. Aluminum recycling requires less energy than producing new aluminum, so the cost-effective model created a natural incentive for the community.

Following Austria, Germany and Taiwan on Planet Aid’s list: another top recycling country is Singapore, sending 59 percent of its trash to be reused and recycled. Next up: South Korea recycles 49 percent of tossed goods. The United Kingdom hits the 39 percent mark with that percentage going into recycling. Lastly, closing out our top ten are Italy – recycling 36 percent of its trash – and France following closely behind with 35 percent.

The aforementioned locations are the top ten recycling countries in the world for varying reasons with their own unique approaches to the processes. As it seems, in order to implement a high success rate for a nationwide recycling program, the community requires one or all of these qualities: organization—be it through legislation, industry, or entrepreneurs—incentive: a personal motive or financial necessity, and cultural habit-building practices.

To learn more about how WIH Resource Group can assist you in recycling, waste management, transportation and business improvement processes, contact us:  WIH Resource Group, Inc

Content Source: General Kinematics

Contact WIH Resource Group
For more information, Visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

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ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

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The Western States’ Plan for EV Charging Infrastructure – Lessons Learned and Things to Watch


On October 4, 2017, the Governors of a number of western states signed a memorandum of understanding (“MOU”) to lay the foundation for work on a regional electric vehicle (“EV”) infrastructure development plan called the Regional Electric Vehicle Plan for the West (“REV West Plan”). The MOU was initially entered by Colorado, Utah, Nevada, Montana, Wyoming, Idaho and New Mexico, and later Arizona. The MOU calls for the participating states to work cooperatively to establish policies that will support the development of EV charging stations along 11 major transportation corridors that link their states together, spanning a total of 5,000 miles. The MOU mainly focuses on interstate highway infrastructure including East-West Interstate 10, 40, 70 76, 80, 84, 86, 90, 94 and North-South Interstates 15 and 25.

The signatories to the MOU anticipate a future with much higher levels of EV usage. To support this greater EV usage, the MOU calls for efforts by the states to:

  1. Coordinate station locations, thereby maximizing use and minimizing inconsistency across charging station infrastructure;
  2. Develop practices and procedures that will encourage more people to adopt EVs, including addressing “range anxiety”;
  3. Develop operating standards for charging station uniformity;
  4. Explore ways to incorporate EV charging stations in the planning and development processes;
  5. Encourage automakers to stock a variety of EVs in participating states; and
  6. Collaborate on funding and finding opportunities for the network.

Building on the Experience of the West Coast Electric Highway

The concept of a regional EV charging network along corridors is not entirely new. In October 2013, the governments of California, Washington, Oregon and British Columbia signed an agreement called the “Pacific Coast Action Plan on Climate and Energy,” which included a commitment to transition the West Coast to clean modes of transportation. Part of this plan involved the creation of an electric highway, called the West Coast Electric Highway.  Specifically, the West Coast Electric Highway was intended to be an extensive network of DC fast-charging stations, also equipped with Level 2 chargers, located every 20 to 50 miles along the major north-south corridors along the West Coast, as well as other major roadways.

In 2014, the states of Oregon and Washington took the lead in installing the Pacific Northwest portion of the West Coast Electric Highway.  California then followed in 2015 and 2016 with two grant solicitations administered by the California Energy Commission, seeking to provide funding for private developers to install DC fast-charging stations along I-5 and Route 99 from Oregon border to Oceanside, as well as portion of U.S. Highway 101. To date, more than $20 million in funding has been issued for installation of 191 DC fast-charge sites and 123 Level 2 charge sites throughout California.
Things to Watch with the REV West Plan

The experience with the West Coast Electric Highway provides some lessons learned of relevance to the REV West Plan. Below is a list of key things to watch:

1. Political Support.
Strong political support will be crucial to carrying out the REV West Plan, especially because it will require efforts from numerous state agencies as well as the private sector. For example, in California, Governor Brown signed an executive order in 2012 to establish a long-term goal of bringing  1.5 million zero-emission vehicles to California’s roadways by 2025. This has galvanized the state and provided a target that all state agencies could work toward. The Governor’s office has continued to stay actively engaged with this effort, releasing an updated action plan as recently as last year to continue to drive and coordinate the efforts of all state agencies involved. Even so, 5 years have passed since the executive order was enacted, and while significant progress has been made on many fronts, the DC fast-charging corridors are just getting their infrastructure installed. It will take a similar level of consistent political will from the Governors of each of the signatories to the MOU to accomplish its goals.

2. Funding.
A second major issue is how the infrastructure will be funded. The West Coast Electric Highway used a public/private partnership model that leveraged public funds at the state and federal level with matching contributions made by private developers.  In building the Pacific Northwest portion of the West Coast Electric Highway, the states of Washington and Oregon used Federal funding for the majority of the equipment and installation costs, and in-kind funding provided by the developer — AeroVironment, Inc.  California used a similar model, awarding grant funding to developers and requiring matching contributions for the purchase and installation of DC fast-charging infrastructure along select corridors.

The MOU does not specify any funding model or level of funding to be allocated to the program. Statements from the Governor of Colorado indicate that some of Colorado’s funding will come from the $68.7 million Volkswagen diesel emission scandal settlement.  Like the West Coast Electric Highway, each state will need to decide on the level, source, and method of funding for the portion of the network to be installed in that state.

3. The Role of the Utilities.
Comprehensive EV infrastructure planning requires a decision about the proper role of the local electric utility. Various options exist, from a passive role where the utility just provides permitting for new charging stations, to an active role where the utility actually installs, owns and operates EV charging stations, to somewhere in between (i.e., utility administering EV charging incentives and rebates, etc.). In a number of states, utilities have sought approval to invest in new EV infrastructure to be owned and operated by the utility. Those requests have met with mixed results. In California, regulators approved plans for the state’s major utilities to own so-called “make ready” infrastructure (the distribution lines and equipment to bring energy from the grid to the place where the charging station is installed), but denied requests for the utilities to own the charging station equipment itself. This balance was struck to enable utilities to leverage their low cost of capital for building infrastructure while promoting the market for third party EV station operators and technologies.

For the REV West Plan states, questions remain as to if and to what extent the utilities should own the fast-charging stations and the make ready infrastructure. Resolving this question will tell us much about the future of the market for EV infrastructure in the REV West states.

In addition, utilities exert an enormous influence on EV infrastructure development through the electric rates that they administer. One of the key electric rate concepts for EV station developers is the concept of a demand charge. A demand charge is a special charge based on the customer’s peak energy consumption over a certain period of time. In contrast to an energy rate that merely charges a customer for the total amount of energy consumed over time, a demand charge charges a customer a special charge based on the level of their peak demand. This charge exists to compensate utilities for the purchasing of electricity needed to meet these peak periods.

Demand charges are often the largest single component of the operational cost of an EV charging stations. The REV West states should consider calling on the utilities to open proceedings at their respective regulatory commissions to set special demand charge rates applicable to EV charging.

4. Interoperability and technology.
To carry out a regional plan among various states for EV charging infrastructure requires seamless integration. Planners should coordinate on things like networking of stations for data gathering, monitoring, and interoperability. Above all, planners should remember the EV driver experience and avoid a situation where balkanized networks require different accounts and access cards when a driver crosses a state line.

In addition, as battery technology has rapidly improved, the current generation of EVs are being equipped with much larger battery systems (to enable them to travel longer on a single charge). These next-generation EVs will require higher-powered DC fast-chargers than the current generation of EVs. REV West planners should consider how best to accommodate future charging station needs in this rapidly changing industry. Planners should consider installing the highest-capacity EV station equipment on the market and building extra electric capacity into the connecting equipment to facilitate a future with much higher utilization than today.

The REV West plan is the latest sign that electrification of our nation’s transportation sector is underway. As this discussion shows, however, much work remains for the planners in the REV West states to ensure that the REV West plan achieves its goals. Success will likely lead future states to look at the REV West states as an example, perhaps encouraging them to build similar regional EV networks in other major regions like the midwest and east coast

CLICK HERE to check out WIH Resource Group’s Alternative Fuels & Fleet Conversion Services to help improve your business operations and financials.

Source: WIH Resource Group & Stoel Rives LLP

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

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ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!

5 Ways Business Improvement Process (BIP) Services Can Help Your Business


“Business Improvement Process services can help your company streamline operations and increase its bottom line.  In a highly functional business, everyone – from the janitor to the CEO – work towards common goals.”  – Bob Wallace, President – WIH Resource Group

The purpose of a business improvement process (BIP) strategy is to evaluate and develop processes within a business that boost productivity and maximize profits. Many small to medium-sized businesses often regard them as an unnecessary expense, reserved only for the big corporations; however, every company—regardless of size or turnover—could benefit from making a formal assessment of their operations every once in a while.

If you’re thinking about investing in a process improvement strategy, but aren’t sure whether or not you can afford it, the following benefits may sway you in the right direction.

1 – Identifies Common Problem Areas

No business is perfect. Even Apple, the most valuable brand in the world, could make improvements. Having said that, there’s a reason why they’re at the top of their game: because they’re constantly refining their business model. Tech giants like Apple, Tesla and Microsoft spend phenomenal amounts of money on identifying and rectifying problems in order to streamline their operation. While the costs may seem great, an ounce of prevention is worth a pound of a cure.

2 – Improves the Customer Experience

Contrary to popular belief the customer is not always right; however, they always think they’re right. Improving customer experience starts by studying their wants and needs, and then delivering a competitive advantage. Behind every genuine complaint is a broken business process. While polite customer service staff can help, they aren’t always a solution. Sometimes you need to look deeper in order to improve your company’s front-of-house.

3 – Reduces Response Time

When people pay for goods or services they not only expect to get their money’s worth, but also a delivery in a timely fashion. A satisfied customer will come back to you again and again. In fact, most businesses generate around 80 percent of their revenue from repeat business. If you aren’t seeing similar results, something could be wrong. By removing non-value-added tasks and re-structuring your organization, you could dramatically reduce response times without hindering quality. This will give you a major advantage over your competitors.

4 – Improves Asset Productivity

Assets are acquired for one reason only: to produce profits. Whether it’s staff, equipment, facilities, technology or any other form of intellectual property, few managers will measure how well these assets are performing. Process improvement methods for businesses will help you quantify this data in layman’s terms, showcasing what’s working, and most importantly, what’s not working. This information can then be used to implement beneficial changes.

5 – Drives Everyone Towards Common Goals

It’s surprising how many businesses start trading without knowing what they’re actually working towards. In a highly functional business, everybody – from the janitor to the CEO – will work towards common goals. You must define your mission statement in order to succeed. Part of process improvement is about identifying goals and ensuring everybody works towards them,.

At the very heart of it, good business isn’t just about profit margins, it’s also about providing a safe, secure and happy environment for your staff. If you’re eager to make improvements that work for everybody, devising a process improvement strategy could be the fastest and most effective way of generating results.

CLICK HERE to check out WIH Resource Group’s Operational Performance Assessment (OPA) Services to help improve your business operations and financials.

Source: WIH Resource Group

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

wihwebsite

ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!

WIH Resource Group Business Improvement Processes


WRG Services Spotlight

Here at WIH Resouce Group (WRG), were excited to assist you and we’ve come up with an in-depth plan to help improve your business operations and financials.  Since WRG focuses on providing our cleints with expert advice using top performance benchmarks and tools to increase your company’s performance, through a variety of the many services we offer, we are going to spotlight one of our core services weekly just for you.
Bob Wallace, MBA – President of WRG

#1 – WRG’s Operational Performance Assessment (the OPA)

WRG’s Operational Performance Assessment (OPA) provides you with detailed and critical information about your organization’s performance, offering the insights and tools needed to drive superior results quickly and lower your costs. The OPA is designed for companies that want to develop the most effective operation and understand how the highest performers have achieved it in the industry. Read more details below or click the “Let’s Get Started” button for the full content on our website.

Let’s Get Started
WRG’s Operational Performance Assessment, referred to as the “OPA”, is an operational efficiency audit – a technical review – of your operations.  The OPA includes reviewing: safety, waste collections, landfill – disposal, transfer station, MRF, recycling facilities, fleet management, related operations and facilities. It provides you with a practical evaluation of what’s working and what’s not.  If it’s part of your operations we’ll study it for you.

We then measure the productivity of the individual activities using our proprietary operations and financial analysis models and proformas.

We’ll present our findings and recommendations to you in a detailed report that provides instructions on how to improve your operation’s efficiency, and how those improvements translate into savings for your bottom line.

High Level OPA Review

If you aren’t ready for an in-depth OPA or don’t have the budget for a comprehensive evaluation, we also offer high level OPA reviews. We can focus on just a few major aspects of your operation, providing you a high level perspective, with recommendations on what to focus on more in-depth to gain efficiencies and greater profitabilty.

Want more information on how WIH Resource Group’s OPA can save your operation money and increase your productivity and efficiencies?

Contact WRG Now!

WRG’s Business Solutions

Our cross functional team comprises professionals with extensive waste, recycling, landfill gas, equipment and facility valuations, alternative fuels, fleet management, safety, transportation, functional operational, financial management and advisory experience who have implemented operational best practices at some of the world’s most respected companies.

Leveraging this experience as well as WRG’s structured, fact-based approach to operational improvement – we have helped clients across a variety of industries minimize risk, enhance customer satisfaction, operating margins, and reduced working capital requirements.

Click on the core service below that you are interested in for more details.  Some of our core consulting services focus on helping clients in these key areas:

  • M&A Support Services:  We provide deep subject matter expertise in an advisory capacity to help investors execute critical operational due diligence, transactional support, as well as post-merger integration activities to reduce risk and drive EBITDA expansion.
  • Business Performance Improvement:  We help clients address the complex issues that can erode operational performance across waste & recycling collections, recycling, Material Recovery Facilities (MRFs), transfer stations, landfills, composting, landfill gas systems and transportation – helping to build a new culture that helps sustain improvements over the long term.
  • Research, Surveying & Polling: WRG offers complete quantitative and qualitative research services, excelling in the design of customized surveys and research approaches to meet specific client needs.
  • Financial Cost of Service Studies: WRG’s team maintains a licensed Certified Public Accountant (CPA) on staff practicing in the field of integrated solid waste management with an emphasis in the financial analysis and operational evaluation of solid waste and recycling collection systems and facilities. Our CPA has assisted numerous public and private entities with setting collection rates, service procurement, program implementation, financial and performance audits, planning, and facility & systems analysis.
  • Safety Audits & Training:  Our team of experts offers specialized environmental health and safety services.  Members of WRG’s team are Certified Safety Professionals offering a full range of partnership safety assistance.  WRG is experienced in conducting safety audits, reviewing areas as diverse as management planning, budgeting, compliance, and benchmarking against other companies in similar SIC codes.
  • Expert Witness Services: Our team of expert witnesses are subject matter experts experienced in safety, landfill gas, waste & recycling collections, MRFs, landfills, transportation and personal injury.
  • Equipment and Facility Asset Valuations:  WRG’s valuation services include appraisals for waste facilities and inventories of waste and recycling equipment, vehicles, containers, landfill and transfer station “yellow iron” and a wide range of industrial and business equipment.  Every appraisal and valuation we conduct is done with extensive valuation experience.  We provide detailed appraisal and valuation reports that follow USPAP (Uniform Standards of Professional Appraisal Practice).  Our reports provide supporting documentation and images as needed for clients.
  • Alternative Fuels & Landfill Gas (RNG):  WRG will provide a comprehensive study of your current fleet makeup,  fueling characteristics, duty cycles and work applications, operations & maintenance practices, combined with an analysis of existing regional alternative fuel resources and clean air considerations.
  • Procurement Assistance: Whether you need assistance drafting an RFP / RFI / RFQ for services or responding to one, we can lead the efforts drafting the procurement and contract documents or your Proposal.
  • Organizational Change Management: WRG’s team can help your organization become aligned with the critical changes required for success. We work across the entire organization, offering business-oriented and data-driven solutions to drive your organization’s specific agenda to achieve the highest impacts and sustainable business results.
  • Wasteshed Market Radius Studies: The radius reports capture all waste disposal operations within a given market.They provide you with analysis of the major players by market share; show historical trends in pricing, waste disposal volume and disposal capacity specific to the geographic area included in the radius of the study.
  • Route Auditing & Rerouting: Whether you want to optimize solid waste or recycling collection routes for a fleet of 5 trucks or 150, need routing for high density areas or point-to-point collection, WRG provides both routing software tools as well as Field Route Auditors that can perform manual route audits that make on-route waste collection and dispatch operations both efficient and cost-effective.

If you are a member of a company’s management team looking to dramatically boost your organization’s operational and financial performance, or are part of a private equity firm seeking to enhance the profitability and value of its portfolio companies, we encourage you to learn more about WIH Resource Group and how we can help.

We can be reached at 480.241.9994 or admin@wihrg.com

 
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Source: WIH Resource Group

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

wihwebsite

ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!

Bill Gates Says This Will Be Worth “10 Microsofts”


You may recall when Microsoft founder Bill Gates told a group of college students in 2004 – speaking about a special type of technology that wasn’t around back then , Gates said if someone ever does invent it:

“That is worth 10 Microsofts.”

Fast-forward to today, and someone finally has figured it out… yes, Bill Gates’ wish has come true. And experts say the market opportunity is now far, far greater than 10 Microsofts.

To put that in perspective, that’s far greater than getting into Microsoft stock 21 years ago.

Microsoft stock has minted many millionaires since and, if you believe Gates (and why wouldn’t you?) it’s exciting to see that opportunity here again!

Bill Gates isn’t alone. Top business leaders are beginning to wake up.

  • Jeff Bezos, the founder of Amazon, said he thinks this new technology is the key to Amazon’s future.
  • Sun CEO Greg Papadopoulos is calling it “a real revolution.”
  • Even super investor Warren Buffett says that it will have a “hugely beneficial social effect.”

When so many successful people are all saying the same thing, it usually pays to listen.

In one question and answer session, one student asked Bill, if there could ever be another technology company ass successful as Microsoft.  Bill’s response:

“If you invent a breakthrough in Artificial Intelligence, so machines can learn, that is worth 10 Microsofts”.

In a recent interview published by MIT Technology Review titled ” Everyone Wants to Run an AI Company”, Andrew Ng, a well-known AI expert, argued at EmTech MIT in Cambridge, MA, that making use of the technology requires a deeper change. To truly become “AI-first,” companies need to understand how AI can creep into their existing products and services and generate entirely new ones.

EmTech MIT features other several prominent AI experts, some of whom are exploring ideas that could bring about the next big revolutions in AI.

 

Source: WIH Resource Group via New York Times & MIT Technology Review

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

wihwebsite

ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!

Why Successful People Never Bring Smartphones Into Meetings


You are annoying your boss and colleagues any time you take your phone out during meetings, says new research from USC’s Marshall School of Business, and if you work with women and people over forty they’re even more perturbed by it than everyone else.

The researchers conducted a nationwide survey of 554 full-time working professionals earning above $30K and working in companies with at least 50 employees. They asked a variety of questions about smartphone use during meetings and found:

  • 86% think it’s inappropriate to answer phone calls during meetings
  • 84% think it’s inappropriate to write texts or emails during meetings
  • 66% think it’s inappropriate to write texts or emails even during lunches offsite
  • The more money people make the less they approve of smartphone use.

The study also found that Millennials are three times more likely than those over 40 to think that smartphone use during meetings is okay, which is ironic considering Millennials are highly dependent upon the opinions of their older colleagues for career advancement.

TalentSmart has tested the emotional intelligence of more than a million people worldwide and found that Millennials have the lowest self-awareness in the workplace, making them unlikely to see that their smartphone use in meetings is harming their careers.

Why do so many people—especially successful people—find smartphone use in meetings to be inappropriate? When you take out your phone it shows a:

  • Lack of respect. You consider the information on your phone to be more important than the conversation at hand, and you view people outside of the meeting to be more important than those sitting right in front of you.
  • Lack of attention. You are unable to stay focused on one thing at a time.
  • Lack of listening. You aren’t practicing active listening, so no one around you feels heard.
  • Lack of power. You are like a modern-day Pavlovian dog who responds to the whims of others through the buzz of your phone.
  • Lack of self-awareness: You don’t understand how ridiculous your behavior looks to other people.
  • Lack of social awareness: You don’t understand how your behavior affects those around you.

I can’t say I’m surprised by the USC study’s findings. My company coaches leaders using 360° assessments that compare their self-perception to how everyone else sees them. Smartphone use in meetings is one of the most common coworker complaints.

It’s important to be clear with what you expect of others. If sharing this article with your team doesn’t end smartphone use in meetings, take a page out of the Old West and put a basket by the conference room door with an image of a smart phone and the message, “Leave your guns at the door.”

ABOUT THE AUTHORS:

Kevin Kruse is a NYT bestselling author, accomplished speaker, and expert in employee engagement and leadership. Download free articles at his website KevinKruse.com

Dr. Travis Bradberry is the award-winning co-author of the #1 bestselling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, the world’s leading provider of emotional intelligence tests, emotional intelligence training, and emotional intelligence certification, serving more than 75% of Fortune 500 companies. His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.

Source: WIH Resource Group

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

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ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

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The Unknown and Unseen Scandal of Hotel Food Waste


Everyone loves a luxury vacation or a fancy hotel buffet, but how are hospitality companies contributing to the global food waste problem? You are about to find out.

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What if every time you sat down for a meal, you threw one-quarter of it in the trash?  That’s the hidden story of waste in the hospitality industry, where an eagerness to please customers has turned into an unseen food scandal.

About 25 per cent of all food that passes through hotel kitchens is thrown out as food waste, and for every diner the hotel serves, about 350 grams is binned, according industry experts Eco-Business spoke to.  Multiply 350g by the hundreds of thousands of hotels and hundreds of rooms, and the figure adds up. For instance, French hotel giant AccorHotels reports that food-related waste makes up half of all trash generated on its properties, though the amount of waste varies according to the type of hotel.

Luxury hotels under its Sofitel and Pullman brands, for instance, churn out 47 tonnes of food waste annually, while mid-range names such as Mercure and Novotel throw away 35 tonnes a year. Economy hotels such as Ibis only produce half that figure, at 17 tonnes a year.

But the waste footprint of a hotel could be much higher depending on its size and the number of food and beverage (F&B) outlets on site, says Benjamin Lephilibert, managing director of hotel food waste consultancy Lightblue Consulting.

“On average we’ve seen hotels waste 35 per cent of all food purchased, with some exceptions like a remote luxury resort in the Maldives, where the figure reaches a stunning 42 per cent,” he says.

The issue of food waste is especially pertinent in the Asia Pacific region, which is home to major food-exporting countries such as the Philippines and China, and is also where most of the world’s 800 million hungry people live. 

It is also the new frontier for the hotel industry as economies such as Myanmar open to tourism. The number of rooms in certain Asian cities could grow as much as 30 per cent in the next few years, according to real estate firm JLL.

But increasing consumer awareness around sustainable travel means customers are showing a preference for hotels that can prove their environmental credentials—65 per cent of travellers, to be more precise, reports a study by travel booking portal Booking.com.

Eat till you drop

The biggest amount of food wastage occurs due to overproduction in the kitchens, notes Maxime Pourrat, the Singapore-based managing director of food waste prevention firm Winnow Solutions’ Asian operations.

Pointing out that buffets are more popular in Asia than in Europe, he says: “In Singapore for example, we love buffets, but we want buffets that look like there’s a lot of food there, and most of this will go to the bin.”

“Some food will be reused [through donations or as raw materials for other dishes], but that’s still overproduction.”

The dinner buffet at Edge, the all-day dining restaurant at Pan Pacific Singapore, is refreshed every two hours to cater to the continuous stream of customers.  Singapore’s National Environment Agency regulations stipulate that food cannot be kept on hold for more than four hours at a certain temperature, says Michele Greggio, executive chef of Pan Pacific Singapore. “But to be safer and ensure we are providing the freshest food possible, we have a two-hour standard, which is in the middle of service.”  The most popular of the hotel’s eight eateries, the Edge restaurant—together with the hotel’s staff canteen—generates 400kg of food waste every month.

Greggio says that chefs at the hotel prepare the amount of food to be served during each meal based on the expected number of guests, which is inferred from reservations and registrations. Kitchen staff also record the amount of leftovers to better anticipate future demand.

However, buffets are good for feeding a large group of people at the same time, though the downside is the amount of food that ends up in the trash, notes Lucas Glanville, director of culinary operations at the Grand Hyatt Singapore.

His guiding principle to running a buffet is to do as one would at home: cooking right when the food is needed. The equivalent in a hotel restaurant setting is cooking dishes at live stations upon request, or a la minute.

“If you go to any of our restaurants, you’ll see small portions of food cooked to order,” he tells Eco-Business.

The five-star hotel has cut its food waste output from 1000kg two years ago to 800kg today by monitoring its waste generation, communicating with staff, and ensuring proper food storage.

By slashing its food waste, the hotel reports that it has achieved S$100,000 in savings per year.

Lightblue Consulting’s Lephilibert says that reducing food waste can result in a reduction of between 3 and 5 per cent in annual food purchasing costs. This in turn translates into savings of US$50,000 (S$67,603) for small three-star hotels serving 15,000-20,000 covers per month, to over US$300,000 (S$405,623) in international brand five-star properties.

Crunching numbers

One major issue in tackling hotel food waste is to get hotel employees to see the value of the food they are tossing out, says Winnow’s Pourrat, adding that people are quite good about reducing their waste once they have the data.

The company installs weighing scales and software in restaurant kitchenshotel staff can then use these to weigh and record the amount and type of food they are throwing away, and the software displays the corresponding carbon emissions and cost price of the food. The data is collected and eventually sent to the hotel’s managers or chefs.

“What gets measured, gets managed. That’s why there’s a reduction in food waste,” he adds.

After trialling Winnow’s solution, AccorHotels this year announced a goal to reduce food waste by 30 per cent across its international portfolio of 4,200 properties by 2020, says Lynn Lee, sustainable development and communications director, Asia Pacific, AccorHotels.

“The results from our pilot programme with Winnow reflected that the food waste reduction had been more than 30 per cent, therefore the group felt that an average reduction of 30 per cent is achievable,” Lee says.

AccorHotels this year began offering its hotels a choice between adopting Winnow’s software-based monitoring system and an in-house programme for properties that are more advanced in the food waste reduction journey, launched in July.

The hotel group has also committed to installing 1,000 urban vegetable gardens by 2020, like the one at the Pullman and Novotel hotels in New Delhi Aerocity.

Another way to repurpose food waste are biodigesters; these are machines that convert food scraps and leftovers into fertilisers or organic wastewater that can be discharged harmlessly into the sewage system.

Hyatt already has a digester and uses its byproducts in its rooftop vegetable garden, while Pan Pacific Singapore plans to install one in the first quarter of 2018.

Biodigesters are the fourth best option according to the US Environmental Protection Agency’s Food Recovery Hierarchy, but have the benefit of reducing the overall carbon footprint associated with transport and disposal”, says Lephilibert. A better option is donate food that is still edible to local charities, he adds.

According to hospitality sustainability consultancy Greenview’s Green Lodging Trends Report, 47.4 per cent of hotels in Asia Pacific donate excess food, higher than other regions. The report also found that 41 per cent of hotels in Asia Pacific say they compost food waste within their premises or externally, while 12 per cent have a digester.

Grand Hyatt’s Glanville says, when asked what his advice was for hotels still on the fence about food waste: “Make a decision—are you part of the problem or the solution?”

“As an industry, it’s not just about producing delicious food and having amazing service. Just as we’re accountable for producing an enjoyable experience for guests, we’re also accountable for what happens afterwards.”

Source: Eco-Business & WIH Resource Group

WIH Resource Group’s team of expert witness litigation support professionals have a track record of success. Whether you’re facing a valuation dispute, damage assessment, contract claim, employee matter, safety incident, personal injury, landfill gas issue, or other pending legal action, our experts are ready to assist you.

For more information, visit our website by CLICKING HERE and contact us today to see how we can best serve you by phone at 480.241.9994 or by e-mail at admin@wihrg.com

Visit our new website!   www.wihresourcegroup.com

wihwebsite

ABOUT WIH RESOURCE GROUP

Celebrating a decade in business, WIH Resource Group is a global provider of professional technical and management support services to a broad range of markets, including waste management, recycling, financials, transportation, M&A due diligence and support, alternative fuel fleet conversions, facilities, environmental, energy for private sector business and government clients.

WIH Resource Group is a leader in all of the key markets that it serves. WIH Resource Group provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world’s built, natural and social environments.  WIH Resource Group serves clients in more than 175 key markets internationally.

WIH Website logo

More information on WIH Resource Group and its services can be found at www.wihrg.com.

Click on an image below to take you to WIH’s other sites!