China Throws the Recycling Scam in the Trash


The opinions and views contained in this article are that of the author and not necessarily that of WIH Resource Group or its employees.  Every branch of government from Washington D.C. to your local town council, has spent a fortune convincing people that recycling is a magical process that turns your old pizza boxes into … More China Throws the Recycling Scam in the Trash

Solid Waste Ratemaking: The Whys and How


Cost of service studies are an essential tool in managing a solid waste agency in these uncertain times. They provide opportunities for introduction of smart technologies, cost optimization, improved customer service and long-term financial planning. Doing more with less has become a mantra within public-sector agencies. As a result, managers and other decision makers face … More Solid Waste Ratemaking: The Whys and How

Why Do a Survey? 10 Strong Reasons to Survey Your Customers


Your customers are an amazing source of information that’ll allow you to optimize the performance of your business in a strategic and smart way. The people who bought one of your products or services can tell you exactly what’s wrong and what can be done, and they can easily let you know what’s missing and … More Why Do a Survey? 10 Strong Reasons to Survey Your Customers

Recycling is Big Business, but is it Profitable?


The news doesn’t appear to be good for the recycling industry. The front page of the Business & Finance section of the May 14, 2018, issue of the Wall Street Journal carried the headline, “Recycling Firms Hit by Crushing Economics,” and wrote in a sub-headline, “plunging prices for scrap paper, plastics prompt cities to send some … More Recycling is Big Business, but is it Profitable?